Manager, Software Engineering (User Systems)

Simplisafe • Boston, MA

72d • Hybrid

About The Position

Join Simplisafe's User Systems team as a hands-on Manager of Software Engineering to lead one of our high-performing backend development teams. In this critical role, you will split your time between management-mentoring engineers, setting technical direction, and driving execution-and direct technical contribution, including coding, design, and architecture review. You will be instrumental in the successful delivery and operational excellence of our core backend services.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of professional software engineering experience, with at least 1-2 years of experience in a formal management or technical lead role managing direct reports.
• Deep expertise in developing and deploying complex, high-traffic backend systems and microservices.
• Proficiency in at least one major programming language (e.g., JavaScript/TypeScript, Rust, Java, Go, Python, C#) with the adaptability to work with multiple languages.
• Strong understanding of distributed systems, relational and NoSQL databases (e.g., MySQL, MongoDB, DynamoDB), caching, and message queues (e.g., Kafka, RabbitMQ).
• Hands-on experience building, deploying, and maintaining cloud-based backend systems (AWS, GCP, or Azure).
• Familiarity with Agile methodologies (Scrum or Kanban) and DevOps principles.

Responsibilities

• Manage and mentor a team of 3-5 backend software engineers, fostering a culture of ownership, continuous improvement, and technical excellence.
• Conduct regular one-on-ones, provide coaching, write and deliver performance reviews, and support career development plans for all team members.
• Drive the planning, execution, and successful delivery of projects within an Agile/Scrum framework, ensuring on-time delivery and high-quality results.
• Partner with product managers, QA, and other engineering teams to define requirements, scope projects, and manage dependencies.
• Serve as a technical leader and active individual contributor, spending a significant portion of your time writing high-quality, production-ready code in Typescript/Javascript and Rust.
• Lead the design, architecture, and implementation of scalable, high-availability, and fault-tolerant backend services and APIs.
• Set and enforce technical standards, conduct rigorous code and design reviews, and ensure the team adheres to best practices in areas such as testing, monitoring, and security.
• Oversee the deployment, monitoring, and maintenance of production systems, and participate in an on-call rotation as needed.

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive.
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families.
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees