Manager, Software Engineering, Platform

Ripple • San Francisco, CA

71d • $192,000 - $240,000

About The Position

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Requirements

• Strong familiarity with AWS tools and services
• 10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams
• Experience building & operating highly reliable distributed systems in a cloud environment
• Customer-focused curiosity, passion for technology, pragmatic thinking, ability to jump into an ambiguous area, and break down complex problems
• Demonstrated experience in improving the reliability and operational automation of complex, multi-tier systems
• A strong product mindset along with experience in delivering large complex projects collaborating with a variety of cross-functional stakeholders that are technology, operations or business focused
• Experience with monitoring systems and incident management
• Experience operating software as a service
• Experience working in the FinTech a plus
• Experience participating in incident response

Responsibilities

• Lead and inspire a team of Infrastructure engineers to continuously deliver availability and reliability of Ripple products
• Have good instincts for Platform Engineering and developing Internal Developer Platforms
• Building and operating production software at internet scale
• Balancing bias to action with the ability to make well-informed bets
• Collaborating closely with our key partners as well as engaging directly with engineering customers to understand their needs and improve their experience
• Owning, crafting, and maintaining processes and tooling for infrastructure organization, while incorporating your own tooling and processes
• Support operations for infrastructure features and services
• Build in observability for internal infrastructure services as well as provide related observability frameworks for applications
• Minimize our mean time to resolve incidents by reacting to monitoring alerts, problems reported by employees or customers in a timely manner

Benefits

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend
• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees