Manager, Software Engineering Management

ServiceNow•San Diego, CA

4h•Hybrid

About The Position

This role is part of Security Operations Engineering and works alongside software engineering, DevOps, and QE partners. The organization emphasizes collaboration between development and quality functions to deliver and support security‑related engineering capabilities. What you get to do in this role: Manage product development activities Work with product management, design, support and other dev teams to create high-quality solutions Manage daily activities of the development team Solve difficult and sometimes ambiguous problems Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
6+ years of experience with technologies relevant to SN and advanced coding skills
Experience with open source tools and agile development environments
Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
Ability to execute a project based on our priorities, context, risks and desired outcomes

Responsibilities

Manage product development activities
Work with product management, design, support and other dev teams to create high-quality solutions
Manage daily activities of the development team
Solve difficult and sometimes ambiguous problems
Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team