Manager, Software Engineering - Agentic Care

Spring Health•San Francisco, CA

36d•Hybrid

About The Position

Reporting to the Director of Engineering, Care Delivery, you will build and lead a new team that delivers agentic AI experiences that make the care journey adaptive, and accessible for everyone - empowering both patients and providers. You'll partner with product, design, clinical leaders, data science, and AI/ML platform teams to create safe, measurable, and delightful end-to-end care experiences. In this high-visibility role you'll shape the technical strategy, define the roadmap, and drive execution to transform mental healthcare with responsible, production-grade AI. Please note that this is a hybrid role based in San Francisco, candidates are expected to be in office 2-3 days a week.

Requirements

Passion for mental health and building products that materially improve clinical outcomes and access to care.
Experience with the AI product lifecycle: context engineering, function/tool calling, RAG pipelines, safety/guardrails, evals.
1+ years of experience managing and leading a high-output engineering team building user-facing products.
6+ years of experience building and scaling systems as an individual contributor.
Organizational leadership experience, including collaborating with executive leadership.
Excellent communication skills, both verbal and written.
Proven success mentoring teams of senior engineers over multi-quarter or multi-year projects.
Strong commitment to understanding and advocating for users' needs, crafting exceptional product experiences.

Nice To Haves

Track record building and managing teams that shipped 0→1 AI-powered products (LLM apps, agents, copilots) in production.
Experience in high-growth startup environments.
Healthcare/clinical tech experience, building user-facing products that focus on evidence-based solutions.
Adept at prioritizing business objectives, creating new areas of investment, anticipating risks, and providing deep technical expertise.
Experience leading distributed teams across time zones.

Responsibilities

Build and lead a zero-to-one team of full-stack and Applied AI engineers to ship member- and provider-facing agentic experiences.
Collaborate closely with product, design, clinical experts and AI platform teams to define and drive the technical vision and roadmap for Agentic Care.
Recruit, onboard, and mentor engineers; foster a mission-driven culture centered on velocity, ownership, and high safety/quality bars for AI features.
Develop your team through regular one-on-ones, mentorship, and constructive feedback.
Ensure operational excellence: SLOs/SLIs, on-call and incident management, observability, tech debt management, and developer experience.
Drive execution across teams and organizations, aligning initiatives with broader clinical and strategic priorities.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.