Manager, Software Development

Iron Mountain

23h

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Manager, Software Development Job Summary: At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Today, we help our customers, including 95% of the Fortune 1000, to preserve priceless art, restore classic films, outsource their data centers around the globe and more. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here you will be part of a team that doesn't just embrace what's exceptional. It is exceptional. The Global Technology team at Iron Mountain deploys data center space to address growing customer needs and fast. Global Technology offers its customers a set of data center solutions that afforded greater convenience and accessibility.The Manager Software Development role will be a part of the Global Product Engineering team at Iron Mountain. The Manager Software Development position is in the Global Product Engineering organization assigned to the InSight project. Iron Mountain InSight is a content services platform that provides actionable business insights and predictive analytics through Machine Learning (ML)-based classification of a company’s physical and digital information, which adds structure, context and meta-data to information to make it more usable. The resulting enriched content can then enable enhanced automated governance and workflows for our customers. The Manager Software Development will provide design and delivery of service functionality within the agile development lifecycle. The ideal candidate will be an experienced engineer with micro service development for cloud-based services in highly performant systems. The candidate has over 7 years of experience developing service interfaces and APIs. To be successful, the candidate needs to show experience with Java and Python core backend application development and SQL databases (SQL Server or Oracle or Postgresql or MySQL). The candidate must have experience exposing these backend systems over RESTful APIs, microservices, event driven architecture and framework which interact with cloud service providers. The candidate should have extensive development experience with python, docker and linux shell scripting. Why Iron Mountain? Be a part of a company that’s driving digital transformation across all industry verticals, including finance, healthcare, and the public sector. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, and thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

Requirements

4+ years of overall experience
Ensure successful delivery of initiatives using SAFe (scaled agile framework)
Experience taking part in discussions with product management, IRM business operations, sales / pre-sales teams and direct customer-facing meetings.
The position requires strong interpersonal and communication skills, and the ability to collaborate with stakeholders in product management, IT, marketing, finance, and sales teams
Technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers.
Understanding of Cloud Technologies and solutions (GCP or AWS or Azure)
Understanding of Machine Learning and AI techniques, including usage of cognitive services and open source models.
Working knowledge of Agile frameworks
Understanding of Electronic Content Management Systems and Business Process Management Systems.
Proficient in 5 or more of the following technologies/languages Python Java SQL BPMN REST APIs JSON/XML Kubernetes Computer Vision / NLP
Strong research, analytical, and problem solving skills
Strong verbal, interpersonal and written communication skills
Ability to multitask and prioritize issues in a complex environment.
Ability to participate and contribute in discussions related to ML/AI, ECM, BPM with various industry leading vendors.
Minimum of Bachelor's degree in Computer Science, Computer Engineering or other related field required.
Applicants must be authorized to work in the U.S. without the need for current or future visa sponsorship.

Nice To Haves

Experience with ECM, IDP, or document management systems is a plus
knowledge of cloud infrastructure and services (GCP, AWS, and Azure)
Knowledge of Microservices Architecture and Design Familiarity with Low-code / No-code platform engineering Familiarity with SaaS platform engineering Familiarity with BPM Solutions
Experience and strong understanding of AI/ML models and Gen AI
Experience with compliance frameworks such as FedRAMP, HIPAA, or ISO 27001 is a plus, with a focus on cloud-based service delivery, audit support, and security controls is a plus.
Preference will be given to candidates with a current U.S. Government Security Clearance.

Responsibilities

Facilitate Agile ceremonies: Daily Standups, Sprint Planning, Backlog Grooming, Sprint Reviews, Retrospectives
Ensure adherence to Scrum principles, Agile values, and team best practices
Remove impediments and coordinate with cross-functional teams to resolve blockers
Track sprint progress using velocity, burndown/burnup charts, and other Agile metrics
Partner with the Product Owner to ensure well-defined user stories, acceptance criteria, and prioritization
Foster a culture of continuous improvement and high-performance teamwork
Participate/Lead design and solution discussions with various Iron Mountain partner vendors.
Provide technical direction for the team across architecture, design, development, and deployment
Break down user stories into technical tasks and guide developers on implementation approach
Conduct code reviews and enforce coding standards, quality, and maintainability best practices
Oversee solution design to ensure scalability, security, performance, and reliability
Support CI/CD pipelines, automation, monitoring, and DevOps practices
Help evaluate new technologies, tools, and frameworks for engineering effectiveness
Drive end-to-end delivery ensuring predictable, high-quality releases
Align with Product Owner, QA, DevOps, and other stakeholders to ensure smooth workflow
Communicate risks, dependencies, delays, and technical challenges proactively
Ensure documentation, technical design notes, and architectural decisions are maintained
Mentor developers, encourage skill development, and support onboarding
Promote knowledge-sharing, pair programming, and strong engineering culture
Encourage team ownership of code quality, testing, and operational excellence