Manager, Software Development, Platform Experience

Wealthsimple

15d • Remote

About The Position

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And we’re just getting started.

We’re looking for someone who thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.

The Platform Experience team sits as a bridge between Platform and Product engineering. We enable product teams to ship reliable code by partnering directly with developers to solve production challenges and with implementation of systematic improvements. We're central to Wealthsimple's reliability mission: when our products are reliable, customers trust us with their financial future. We focus on protecting critical flows, reducing time to detect and resolve incidents, and ensuring we learn from every issue to prevent recurrence.

Reporting to the Senior Manager of Software Development, you'll guide a senior group of Software Developers who partner directly with product teams to ship reliable, error-free experiences. As an Engineering Manager, you'll balance technical leadership with people management—setting clear expectations, providing regular feedback, and creating an environment where your team can do their best work. You'll partner with Platform, Product, Design, and Data teams to align on priorities and make informed tradeoffs. You'll also be responsible for team health, professional development, and ensuring we learn from incidents to continuously improve.

Requirements

• Experience in development and managing software engineering teams
• Strong technical background with the ability to engage meaningfully in discussions about system reliability, performance, and architecture
• Experience partnering with multiple teams to coordinate cross-functional initiatives
• Excellent communication skills for sharing updates, building alignment, and creating documentation
• A collaborative approach that builds trust and empathy between different parts of the organization

Nice To Haves

• Experience with platform or infrastructure engineering teams
• Background in reliability engineering, SRE, or production operations
• Familiarity with observability tools and incident management processes

Responsibilities

• Guide and support a team of developers through coaching, career development, and regular feedback conversations
• Partner with product teams to identify reliability challenges and create targeted solutions that improve the client experience
• Build strong relationships with team members across engineering to understand their needs and advocate for tooling improvements
• Collaborate with engineering leadership to shape project proposals and bring them to relevant planning discussions
• Lead migrations, unblock dependencies, and keep momentum
• Promote best practices for production engineering and help establish patterns that scale across the organization
• Coordinate the team's rotation program, ensuring smooth onboarding and offboarding as developers move between Platform and Product

Benefits

• Top-tier health benefits and life insurance
• Long-term group savings with employer match using our Wealthsimple for Business platform
• 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days
• 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year
• A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees