Manager Social Work Services

Fresenius Medical Care-posted 3 months ago
$71,000 - $121,000/Yr
Full-time • Mid Level
Fresno, CA
5,001-10,000 employees
Ambulatory Health Care Services
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Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The FKC master social worker (MSW) is expected to assist patients in achieving their psychosocial goals and supports the delivery of excellent behavioral health care to patients by providing direction, guidance and support to facility master social workers in an assigned area. Acts as a resource and subject matter expert to collaborate with facility MSW and other members of the quality team and assist local facilities in the improvement of patient clinical and quality health outcomes.

  • Serves as subject matter expert and work with management to create strategic plans to improve outcomes and key performance indicators related to Quality Incentive Program (QIP), Value Based Care Program, and quality outcomes in assigned area.
  • Manages the execution of Social Work initiatives, interventions and standardized supportive counseling and education materials with facility MSWs within the assigned area.
  • Provides support to facility staff in assigned area to promote patient/provider relationship by addressing disruptive patient behavior and potential voluntary and involuntary discharges.
  • Collaborates with Area Operational leadership to develop strategic plans to support patient experience in efforts to promote quality improvement through initiatives and trainings.
  • Provides direction, social work guidance related to appropriate theoretical perspectives and feedback based upon professional standards and FMCNA guidelines.
  • Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce.
  • Manages the staffing of Social Work Services to ensure master social workers coverage.
  • Manages orientation and training of all new master social workers within the assigned area.
  • Attends and participates in regional, area, facility and team meetings as appropriate.
  • Monitors and audits Social Work Progress Notes, Comprehensive Interdisciplinary Assessments, Plans of Care, and other documentation.
  • Ensures all master social workers within assign area have current licensure and maintain continuing education hours.
  • Regularly monitors registration and licensure status of direct reports.
  • Performs other related duties as assigned.
  • Masters in Social Work required
  • State Specific Licensure required
  • 2-3 years dialysis experience required
  • 3+ years' supervisory or project/program management experience preferred.
  • Licensure to provide therapeutic counseling and supervision, preferred
  • Proficient with Microsoft applications including Outlook, Word, Excel, PowerPoint and other web-based applications.
  • Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.
  • Maintains professional demeanor and presentation
  • Ability to work collaboratively with other members of the team, motivate other team members, and gain support and input from team members in an unstructured environment.
  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Parental leave
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