Manager, Site Reliability Engineering

David Yurman • New York, NY

65d • $180,000 - $185,000

About The Position

The David Yurman IT Team is focused on being the market leader in luxury customer experience. We aim to provide an end-to-end true experience for customers and associates. To do this, we need individuals that can function as part of a team, collaborate and bring folks along on the journey to strive for excellence and quality. We are looking for the imaginative with a pragmatic tactical view on how to drive initiatives from conceptual design through operational excellence and effectively communicate the entire way. We are looking for a skilled and passionate SRE Manager to lead our Cloud Engineering team. The ideal candidate will have a deep understanding of infrastructure, scalability, and reliability in the context of large-scale, customer-facing applications. As an SRE Manager, you’ll play a key role in ensuring the availability, performance, and reliability of our retail ecosystem, driving the evolution of our infrastructure, and fostering a high-performing, resilient culture.

Requirements

• Proficient in programming and scripting languages, particularly in PowerShell, Bash or Python
• Extensive experience building all aspects of Cloud infrastructure; primarily AWS, with Oracle Cloud Infrastructure a plus.
• AWS Certifications desirable.
• Proficient with Infrastructure as Code, Terraform preferred.
• Hashicorp Terraform Certification is desirable.
• Strong understanding of networking, security, and database technologies
• ~6 years of experience planning, designing, building, and implementing IT systems.
• ~3 years must be in the direct supervision and management of major projects that involve providing professional support services and/or the integration, implementation and transition of large complex system and subsystem architectures.
• Ability to work effectively in an agile focus environment, and work as a team cross functionally with the business and technology counterparts.
• Ability to communicate clearly and effectively to business, stakeholders and wider audiences.
• Self-motivated, willing to work in a 24/7 environment without close supervision.
• Analytical and quality driven
• Experience with monitoring and observability tools (e.g., PagerDuty, AWS CloudWatch, SolarWinds etc.)

Responsibilities

• Serve as a true player/coach, comfortable with a balance of leadership and hands-on technical contributions
• Oversee system reliability and availability, ensuring high up time for our applications and services.
• Implement Infrastructure as Code (IaC) using Terraform for efficient infrastructure management.
• Monitor system performance and respond to incidents, maintaining system health and security.
• Developing and enforcing SRE best practices and processes
• Driving automation to enhance operational efficiency
• Promoting a culture of continuous learning and improvement
• Collaborating with development teams to build scalable and resilient systems
• Monitoring and establishing service level objectives (SLOs) and indicators (SLIs)
• Conducting post-mortems to prevent future issues

Benefits

• Competitive salary of $180,000 - $185,000
• Hybrid work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees