Manager, Shoppable Media Managed Services

Wayvia

2d•$90,000 - $120,000•Remote

About The Position

At Wayvia, we help the world’s top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you’re charting a new path or leveling up your journey, Wayvia is where your career can go further. We’d love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. Job Brief: We are looking for a Manager, Shoppable Media Managed Services to support and scale the adoption of our shoppable media SaaS platform across enterprise brands and their agency partners. This role sits at the intersection of commerce strategy, campaign enablement, and customer success, helping brands activate shoppable experiences across every major digital touchpoint. This is not a traditional agency execution role. Instead, this role focuses on onboarding, education, activation support, optimization, and best-practice guidance, ensuring brands and agencies are set up to successfully deploy shoppable media campaigns across brand websites, paid media, social platforms, email, search, and emerging channels.

Requirements

5–8 years of experience in digital media, ecommerce, commerce marketing, managed services, or a related field, ideally within a SaaS, martech, adtech, commerce platform, or agency environment.
Experience working with enterprise brands and their internal or external agencies, with a strong understanding of how campaigns are planned, activated, and optimized across social and digital channels.
Hands-on experience supporting or enabling shoppable or performance-driven campaigns across platforms such as Meta, TikTok, YouTube, paid search, and brand-owned media.
Comfort operating in a consultative, enablement-focused role, guiding best practices and optimization without acting as the executional media owner.
Strong understanding of ecommerce, retailer ecosystems, and the path to purchase.
Ability to translate technical platform capabilities into practical, scalable marketing outcomes.
Highly organized, collaborative, and comfortable juggling multiple clients, stakeholders, and initiatives.

Responsibilities

Lead onboarding for brand teams and their internal or external agencies, ensuring a strong understanding of shoppable media strategy, platform capabilities, and best practices.
Act as a trusted enablement partner across multiple stakeholders including brand marketing, ecommerce, shopper marketing, media, and agency teams.
Deliver training sessions, walkthroughs, and documentation to accelerate time-to-value.
Support the activation of shoppable media campaigns across platforms such as Meta, TikTok, YouTube, paid search, display, email, QR codes, and brand websites.
Create and configure shoppable landing pages and experiences that showcase multiple retailers, including price, stock, ratings, and online and local availability.
Partner with clients to ensure shoppable experiences are correctly implemented across redirects, retailer carts, and local store flows.
Support A/B testing and experimentation to improve conversion, engagement, and downstream commerce performance.
Analyze campaign performance and provide clear, actionable insights tied to shopper behavior and retailer outcomes.
Share best practices, benchmarks, and optimization recommendations across clients and campaigns.
Work closely with Customer Success, Product, Sales, and Partnerships teams to align enablement efforts with customer goals and platform roadmap.
Provide feedback from the field to inform product improvements, new features, and go-to-market strategy.
Support renewal and expansion conversations by demonstrating campaign impact and value realization.