Manager, Services & Safety
About The Position
We are seeking a highly motivated and experienced Service & Safety Operations Manager to oversee our internal facilities management, cafe and cleaning operations. In this leadership role, you will be responsible for the day-to-day operations of these teams, ensuring exceptional service and a clean, welcoming environment for our employees. On an average day, you'll... Lead and mentor the Café, and Facilities teams, fostering a culture of accountability, support, and continuous improvement. Identify and implement process improvements for both cafe and cleaning operations teams. Manage facilities budget, forecast expenditures, and negotiate vendor contracts. Oversee adherence to all safety regulations and protocols. Identify and implement process improvements for café and cleaning teams Foster a welcoming and friendly atmosphere for all employees. Develop strong relationships with internal stakeholders. Manage projects related to events and services, utilizing strong project planning and execution. Develop strong relationships with stakeholders and ensure all deadlines are met. Who we're looking for: You can see the work and can anticipate needs based on the context and situation. You think on your feet, solve problems creatively, and adjust plans as needed to ensure successful outcomes. You anticipate changes and proactively adjust strategies to accommodate company needs. You are driven and very detail-oriented. You are comfortable working on multiple projects simultaneously. You are proactive and comfortable seeking out the information you need to solve a problem. You are able to work with multiple stakeholders and create a detailed project plan to ensure deadlines are met. You are organized and a people person, able to work with employees, customers, and external vendors.
Requirements
- Previous restaurant managers or owners preferred.
- Proven track record of direct people management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with hiring managers, team members, and external partners.
- Exceptional organization and time management skills which allow for juggling multiple priorities and tight deadlines.
- Knowledge of food and building safety standards and protocols.
- Highly adaptable, thriving in an agile company environment with a keen attention to detail.
- Experience collaborating across multiple departments/teams in a leadership capacity.
- Proficiency in budget management and contract negotiation.
- Ability to work in the US without visa sponsorship.
Responsibilities
- Lead and mentor the Café, and Facilities teams, fostering a culture of accountability, support, and continuous improvement.
- Identify and implement process improvements for both cafe and cleaning operations teams.
- Manage facilities budget, forecast expenditures, and negotiate vendor contracts.
- Oversee adherence to all safety regulations and protocols.
- Identify and implement process improvements for café and cleaning teams
- Foster a welcoming and friendly atmosphere for all employees.
- Develop strong relationships with internal stakeholders.
- Manage projects related to events and services, utilizing strong project planning and execution.
- Develop strong relationships with stakeholders and ensure all deadlines are met.
Benefits
- A competitive Salary based upon your experience and the requirements of the role
- A comprehensive Benefits package
- 401k Plan with 3% Employer Contribution
- An Annual Profit Share Bonus
- Paid Maternity & Paternity Leave, and Short & Long Term Disability
- Opportunity to Participate in our Employee Stock Purchase Plan
- A personal development plan created to help you (and us) grow
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
