Manger, Services Category Management (Renovations) - Atlanta GA

HD Supply • Atlanta, GA

23h

About The Position

Lead the development and performance of assigned service sub-categories, ensuring alignment with business objectives, customer needs and financial goals. Partner with Senior Manager and cross-functional teams to optimize service offerings, pricing, vendor relationships and execution strategies to enhance delivery and profitability.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Bachelor's degree in business administration or a related field.
• 2+ years experience in merchandising or general contracting and/or trades.
• Financial analysis experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Supports the development and implementation of Line of Business program components and contributes to strategies that drive growth and service execution.
• Manages specific workstreams within programs, including coordination with Service Providers, assisting with selection and qualification processes, supporting pricing activities and contributing to communication and training materials.
• Conducts analysis of market trends, customer needs and competitive insights to support improvements in product selection, service offerings and service provider lifecycle.
• Assists in shaping program direction within a portfolio, working under the guidance of senior leadership.
• Supports field sales execution and service provider engagement by contributing to the development of targeted training programs and coordinating with sales leadership to promote accountability.
• Maintains relationships with service providers and vendors to support alignment with performance standards and business goals established by the leadership team.
• Leads financial planning activities within a program by conducting sales analysis, tracking gross margin performance and assisting with competitive benchmarking to help meet annual profitability targets.
• Drives quality assurance efforts by helping address compliance issues, assisting in resolving customer escalations, and tracking service delivery metrics across assigned programs or areas.
• Mentor individual contributors and operations teams to foster professional growth and collaboration while contributing to high-impact sub-portfolio projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager