Manager, Service

Sammons Warehouse Solutions • Irving, TX

23d • Onsite

About The Position

You belong at a company that treats you like an Owner! Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals. Join a team that takes care of you. Here are some ways we do that: Competitive Pay and Performance-Based Bonuses Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP) 401(k) Training and Tuition Reimbursement Work/Life Balance Paid Holidays and Time Off Health and Wellness Benefits Tool Benefits, PPE/Uniforms, Safety Boot Program Life and Short Term Disability paid for by company How You’ll Make a Difference As Service Manager, you set the tone for the entire Service Department. You lead with clarity and purpose, ensuring customers are cared for, technicians are supported, and the business runs strong. Your leadership drives performance, strengthens culture, and keeps safety at the center of everything we do.

Requirements

• Proven leadership experience in service operations, equipment service, or a related field
• Strong business acumen with experience managing budgets, P&L performance, and departmental goals
• A commitment to safety, employee development, and delivering exceptional customer service
• Clear communication skills and the ability to lead with integrity, fairness, and accountability

Responsibilities

• Provide strategic direction and day-to-day leadership for the Service Department, owning financial performance (P&L), pricing, processes, and customer satisfaction
• Lead, coach, and develop service team members, building a high-performing team grounded in accountability and respect
• Champion a Safety First culture by leading meetings, ensuring compliance, and partnering with Environmental Health & Safety to address and investigate incidents
• Oversee workflow, vendor relationships, training initiatives, and operational standards to ensure efficiency and profitability

Benefits

• Competitive Pay and Performance-Based Bonuses
• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• 401(k)
• Training and Tuition Reimbursement
• Work/Life Balance
• Paid Holidays and Time Off
• Health and Wellness Benefits
• Tool Benefits, PPE/Uniforms, Safety Boot Program
• Life and Short Term Disability paid for by company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed