Manager Service Delivery-Data Insights/Analytics

Gainwell Technologies LLC • OH

89d • $93,400 - $133,400

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. As a Manager Service Delivery-Data Insights/Analytics at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This role will play a critical part in centralizing and optimizing our reporting, insights, and analytics functions. The ideal candidate will have a robust technical background coupled with strong leadership skills to drive the team towards delivering impactful business insights.

Requirements

• Bachelor’s degree in a related field (e.g., Data Science, Business Analytics, Computer Science, or a related discipline); Master’s degree preferred.
• Proven experience in managing a team of Business Analysts or Data Analysts, preferably in a healthcare or Medicaid environment.
• Strong technical proficiency with data analytics tools and platforms (e.g., Power BI, SQL, Python, R, Tableau or similar).
• Demonstrated ability to translate complex data into clear and actionable insights for stakeholders.
• Excellent communication and presentation skills, with the ability to interact effectively with both technical and non-technical audiences.
• Strong problem-solving skills and a proactive approach to identifying and addressing business challenges.

Nice To Haves

• Experience with data warehousing, ETL processes, and cloud platforms (e.g., AWS, Databricks).
• Knowledge of Medicaid operations or healthcare analytics is a plus.
• Familiarity with Agile methodologies and project management practices.

Responsibilities

• Lead and mentor a team of Business Analysts to ensure high-quality delivery of reporting and analytics solutions.
• Develop and implement standardized reporting frameworks and dashboards that provide actionable insights for business operations.
• Collaborate with cross-functional teams to identify and prioritize analytics needs, ensuring alignment with business goals.
• Oversee the creation and maintenance of data models, metrics, and key performance indicators (KPIs) to support decision-making processes.
• Ensure data accuracy, consistency, and availability for reporting and analytics.
• Design and implement advanced analytical models to extract insights from complex data sets.
• Provide technical guidance and support to the team on data visualization, ETL processes, and analytical tools.
• Monitor and evaluate the performance of analytics initiatives, ensuring continuous improvement and innovation.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Opportunities for leadership and technical development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees