Manager, Security System Ops

Security Service Federal Credit Union • San Antonio, TX

3d

About The Position

Manages the physical equipment operational integrity of the enterprise access
controls, video systems and Intrusion systems. Delivers solutions, educates
others, and resolves issues regarding the strength and opportunities of security
systems equipment and tools. Analyzes and recommends ways to improve security
protocols, performance and functionality. Collaborates with ET and vendors to
anticipate potential problems, proactively addresses solutions, and coordinate
upgrades to the security systems. Manages the daily operational integrity to
support for localized users, software configuration, and verification of door
function, and documentation updates as well as preventative and as needed
maintenance. Manages enterprise video systems including review of video for
safety, compliance with regulations and company policy, operational equipment
support needs as well as preventative maintenance. Responsible for ensuring that
alarm monitoring training and certification requirements established by the
Department of Public Safety (DPS) are being met by designated security
personnel. Prepares organized, accurate, and concise verbal and written
communications affecting employee’s safety in sensitively and diplomatically
manner. Shares security impact and status with Leadership. Exhibits a calm sense
of urgency during problem analysis and follows up afterward. Manages annual
license renewal on all security software. Completes any other job related duties
needed to help drive to our Vision, fulfill our Purpose, and abide by our
Organization’s Values.

Requirements

• Bachelor degree in Criminal Justice or equivalent education and/or experience.
• Minimum of seven (7) years of project management skills related to business unit efficiency implementation, including project definition and business requirements execution.
• Experience in security management, operations management, or project management.
• Demonstrates comprehensive skills and knowledge in functional areas of security.
• Strong interpersonal and communication skills, as well as the ability to multi task and react to short deadlines.
• Valid driver’s license, a good driving record and insurability.
• Work independently and work flexible hours as needed, including possible weekends.
• Valid driving license within assigned region, a good driving record and insurability.
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may occur.

Nice To Haves

• Familiarity with security platforms such as Manitou, Wisenet WAVE, DNA Fusion, and Perspective.

Responsibilities

• Manages the physical equipment operational integrity of the enterprise access controls, video systems and Intrusion systems.
• Delivers solutions, educates others, and resolves issues regarding the strength and opportunities of security systems equipment and tools.
• Analyzes and recommends ways to improve security protocols, performance and functionality.
• Collaborates with ET and vendors to anticipate potential problems, proactively addresses solutions, and coordinate upgrades to the security systems.
• Manages the daily operational integrity to support for localized users, software configuration, and verification of door function, and documentation updates as well as preventative and as needed maintenance.
• Manages enterprise video systems including review of video for safety, compliance with regulations and company policy, operational equipment support needs as well as preventative maintenance.
• Responsible for ensuring that alarm monitoring training and certification requirements established by the Department of Public Safety (DPS) are being met by designated security personnel.
• Prepares organized, accurate, and concise verbal and written communications affecting employee’s safety in sensitively and diplomatically manner.
• Shares security impact and status with Leadership.
• Exhibits a calm sense of urgency during problem analysis and follows up afterward.
• Manages annual license renewal on all security software.
• Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees