Manager, Security Services - Apple Information Security

Apple • Sunnyvale, CA

1d

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming
extraordinary products, services, and customer experiences very quickly. Bring
passion and dedication to your job and there's no telling what you could
accomplish. We’re a diverse collection of problem solvers and doers, continually
reimagining our products, systems, and practices to help people do what they
love in new ways. This is a deeply reciprocal place, where everything we build
is the result of people in different roles and teams working together to make
each other’s ideas stronger. That same real passion for innovation that goes
into our products also applies to our practices, strengthening our dedication to
leave the world better than we found it! We are seeking a leader for our
Security Services team. This role requires a strategic, results-driven leader to
advance our security services portfolio while ensuring delivery excellence,
operational efficiency, and exceptional customer outcomes. In this role, you
will drive the evolution, optimization, and continuous improvement of security
offerings, aligning capabilities with business objectives and emerging security
needs. The ideal candidate brings a strong blend of security or technical
expertise, proven people leadership, and a customer-centric mindset. We are
seeking a strategic and results-oriented leader in Service Delivery to drive and
advance our security service portfolio, ensuring consistent delivery excellence,
operational efficiency, and customer satisfaction. This role will drive the
evolution, optimization, and continuous improvement of our security service
offerings, aligning capabilities with business objectives and emerging security
needs. The ideal candidate will possess a strong blend of technical or security
expertise, leadership skills, and a customer-centric approach.

The Manager, Security Services will be responsible for influencing and driving
transformational change to across the organization. This is an opportunity to
play a key role in shaping the future of our security service offerings. You
must be passionate about service excellence and continuous improvement.

Requirements

• Demonstrated ability to manage, lead, and inspire teams while driving transformational organizational change
• Expertise with service delivery management; overseeing the end-to-end delivery of managed services
• Experience leading teams in a matrixed environment including working with security engineering, engineering managers, software developers, and other cross-functional teams
• Strong problem solving skills; with the ability to lead through ambiguity to deliver incremental value to our customers
• Exceptional communication and presentation skills

Nice To Haves

• Experience in leading an MSP (managed service provider) or MSSP (managed security service provider) organization
• Expert knowledge of service management frameworks (e.g. ITIL) and security best practices.
• CISSP and related security certifications is a plus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees