Manager, Scrum Master

CVS Health

22h

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning. What you will do Coach scrum masters and product owners on agile principles, values, and best practices for project/product management. Develop the budgets and resource planning strategy with consideration for team velocity, historical data, and limitations. Determine the amount of work that can be completed within proposed projects timelines. Ensure that risk assessments include risks identification, mitigation strategies, and contingency plans for scrum projects. Establish scrum processes and procedures for backlog management, prioritization techniques, and user story refinement. Forecast team capacity and delivery potential for future projects to set realistic expectations for product releases. Help establish and implement a common language and framework for team collaboration. Improve team capacity and investigate potential bottlenecks to determine how to proactively address issues before they arise. Integrate the concepts of adaptability, transparency, and customer collaboration into department processes to promote a culture of continuous learning and experimentation.

Requirements

• 5-7+ years of work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills

Nice To Haves

• Certified ScrumMaster (CSM) preferred

Responsibilities

• Coach scrum masters and product owners on agile principles, values, and best practices for project/product management.
• Develop the budgets and resource planning strategy with consideration for team velocity, historical data, and limitations.
• Determine the amount of work that can be completed within proposed projects timelines.
• Ensure that risk assessments include risks identification, mitigation strategies, and contingency plans for scrum projects.
• Establish scrum processes and procedures for backlog management, prioritization techniques, and user story refinement.
• Forecast team capacity and delivery potential for future projects to set realistic expectations for product releases.
• Help establish and implement a common language and framework for team collaboration.
• Improve team capacity and investigate potential bottlenecks to determine how to proactively address issues before they arise.
• Integrate the concepts of adaptability, transparency, and customer collaboration into department processes to promote a culture of continuous learning and experimentation.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager