Manager, San Francisco Chapter

The GRAMMY Museum•San Francisco, CA

6d•Hybrid

About The Position

The Recording Academy’s mission is to recognize musical excellence, advocate for the well-being of music makers and ensure music remains an indelible part of our culture. The Academy is a professional membership organization of musicians, producers, engineers, and recording professionals that is dedicated to improving the cultural condition and quality of life for music and its makers. The Academy’s Member Services are delivered across a national network of 12 Chapters who each serve local music communities. The San Francisco Chapter covers the region of Northern California, Northern Nevada, Utah, and Colorado. The Manager will establish and build relationships with key music industry professionals and deliver high-quality professional development and networking opportunities. This includes producing signature events and initiatives for the San Francisco Chapter, such as the annual Nominee & Member Celebration, Music Educator Classroom Initiative, Music Business Night School, professional and creative development sessions, P&E listening sessions, Member Mix networking, and virtual programs. Responsibilities cover all aspects of planning and execution, including event creation, coordination, logistics, attendance tracking, and post-event recaps to engage voting/professional/student members and enhance the value of Chapter membership.

Requirements

Bachelor’s Degree preferred, ideally in Music Business, Marketing, or related
Must have 3+ years of professional programming/event production and management experience.
Previous experience and connections in music business, music production, and/or music education required.
Ability to maintain composure in high-stress, complex situations to ensure the smooth and efficient running of an event.
Excellent decision-making, clear communication, and delegation skills with the ability to foster welcoming hospitality.
Strong organizational skills and attention to detail with the ability to keep information organized and accessible.
Ability to efficiently manage workload and multiple projects/objectives while prioritizing tasks appropriately, managing time well, and successfully establishing goals/deadlines/procedures independently and in a remote (non-office) setting.
Flexibility and open-mindedness to new ideas while soliciting and handling performance feedback, taking on new responsibilities, and adjusting plans to meet changing needs.
Professional verbal and written communication skills with the ability to share information and ideas clearly, exhibit good listening and negotiation skills, build strong relationships, and consistently demonstrate a positive and professional demeanor.
A desire to contribute to and promote a team atmosphere by leading/motivating/encouraging others and meeting commitments and attendance/punctuality requirements.
Ability to proactively tackle problems and take independent action, making difficult decisions when needed.
Willingness and availability to work weeknights and weekends as needed for events, including having reliable transportation to load in/out Chapter event materials stored at the SF public storage unit.

Nice To Haves

Artist Relations experience preferred.

Responsibilities

Under the guidance of the Executive Director, develop, plan and produce San Francisco Chapter programming and events (Special Projects) relevant to the music industry and our membership, which are top music industry professionals in the San Francisco Chapter region.
Develop and maintain connections within the Chapter’s secondary and tertiary markets through community partnerships, Academy initiatives and programs, Advocacy work and Academy affiliate support.
Work alongside Executive Director to create measurable goals for the Chapter’s initiatives, creating systems to measure member engagement and report results.
Work with the Chapter Board and its committees to maximize success and efficiency of Chapter initiatives.
Determine and maintain the San Francisco Chapter’s Special Projects budget year-round, allocating funds to programming and events, creating and maintaining event budgets, reporting progress, reconciling event budgets, submitting recaps, and measuring results.
Strategic planning regarding Chapter initiatives to engage qualified music industry professionals and our members, focusing on diversity in age, gender, genre, professions, and regions within the Chapter.
Support sponsor outreach and relationships, assisting the Senior Executive Director in securing relevant sponsors and in-kind contributions to enhance programs and events.
Secure and book venues, ensuring event agreements are finalized with the Legal Affairs team.
Manage event marketing, PR, and promotions, including email blasts, invitations, RSVP lists, and social media strategy integration.
Support integrated marketing for the San Francisco Chapter by hiring and directing photographers, videographers, and writers for event coverage.
Collaborate with the Integrated Marketing team to post content on the Chapter website and social media, including creating social media plans for all events.
Work closely with the Creative Services team on invite graphics for events and initiatives.
Work in Swoogo to facilitate event invitations and RSVP landing pages.
Work in partnership with the National Member Engagement team on projects, initiatives and events.
Ensure compliance with insurance, legal, health, and safety requirements.
Coordinate logistics, including venue management, catering, contractors, equipment, parking, security, first aid, hospitality, sponsor fulfillment, and media.
Plan event schedules, registration, room setup, volunteer recruitment, training, and briefings.
Oversee day-of operations ensuring smooth execution including sound quality and stage management.
Oversee post event evaluation including presenter and volunteer acknowledgement, producing reports for event stakeholders, surveys, and data collection/analysis.
Oversee or assist on any initiatives or programs outside Chapter events as needed including advocacy efforts, membership outreach, education, and community initiatives.
Support/oversee Chapter board and committee meeting logistics, materials, and communications.
Oversee the Chapter’s GRAMMY U program as it relates to student special events and projects; assist in supervising the GRAMMY U Student Representative and Ambassadors on all official GRAMMY U events.
Develop and foster relationships with San Francisco Chapter region’s venues and hotels for Chapter meetings and events; negotiate excellent deals and contracts with event venues.
Manage content/inventory and packing load in/out of Chapter event materials at SF public storage unit.