Manager, Sample Management

Natera • Austin, TX

350d • $93,000 - $116,300

About The Position

The Manager, Sample Management oversees the full lifecycle of sample materials, ensuring efficient tracking, storage, distribution, and compliance with industry regulations. This role is responsible for leading a team, optimizing workflows, and collaborating with R D, Quality, Supply Chain, and external partners to maintain accuracy, efficiency, and regulatory adherence in sample management processes.

Requirements

• Education: BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field.
• Experience: 8+ years of related experience with a bachelor's degree.
• Minimum 3 years of management experience.
• Experience with wet lab skills and biorepository sample management is a plus.
• Strong knowledge of regulatory requirements in sample handling is preferred.
• Technical Skills: Proficiency in inventory management software and data analysis tools.
• Experience with Molecular Biology, GLP and QSR.
• Strong Excel and data management software experience.

Nice To Haves

• Proven leadership and team management experience.
• Ability to manage projects independently with minimal supervision.
• Strong interpersonal, communication, and troubleshooting skills.
• Excellent pipetting, word processing, and data analysis abilities.
• Ability to analyze and improve operational processes for efficiency and compliance.

Responsibilities

• Develop and implement standardized procedures for sample intake, storage, tracking, and distribution.
• Ensure compliance with regulatory guidelines (e.g., GMP, GLP, ISO) and company policies.
• Manage inventory control systems to maintain sample integrity and traceability.
• Lead, train, and develop the Sample Management team to ensure high performance.
• Collaborate with internal and external stakeholders to align sample management practices with business needs.
• Troubleshoot and resolve issues related to sample logistics, discrepancies, and quality.
• Drive process improvements and technology enhancements for greater efficiency.
• Prepare reports and audits to support quality assurance and regulatory inspections.
• Receive assignments in the form of objectives and determine resource allocation to meet schedules and goals.
• Provide guidance to subordinates within established company policies and recommend policy changes where necessary.
• Work on diverse issues requiring evaluation of business trends, data analysis, and operational considerations.
• Oversee scheduling, performance requirements, and may have budgetary responsibilities.
• Act as an advisor to the team, assisting with issue resolution and technical troubleshooting.
• Develop and coordinate operational policies to optimize efficiency and compliance.
• Lead and supervise team members to ensure adherence to SOPs and safety procedures.
• Oversee training for new hires and support ongoing employee development.
• Conduct regular one-on-one meetings to discuss goals, progress, and performance evaluations.
• Plan and lead shift meetings, fostering team morale and professionalism.
• Approve timecards, PTO requests, and ensure staffing coverage as needed.
• Ensure workload prioritization, delegate responsibilities effectively, and escalate issues when necessary.
• Ensure all regulatory agency requirements are met through proper documentation, audits, and corrective actions.
• Maintain strict compliance with HIPAA/PHI privacy policies and complete required training.
• Oversee sample processing, ensuring accurate documentation and adherence to departmental expectations.
• Assist directors in initiating and completing new projects to enhance operational efficiency.

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits.
• Commuter benefits.
• Generous employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree