Manager, Sales Support

TMRW Sports IncWinter Park, FL
9d

About The Position

The Manager, Sales Support will play a critical role in enabling the success of our broader Partnerships team by overseeing the processes, tools and resources that drive partner acquisition and ongoing relationship management. Reporting to the Director, Client Services and Activations, this person will serve as a strategic liaison across the internal Business Development and Client Services teams to improve communication, enhance partner experience and ensure that our revenue-generating teams are equipped with the insights, materials and operational support needed to meet business goals. This person will also identify and qualify prospective partners, support the development of proposals and presentations and ensure smooth handoffs internally. This position will also lead efforts to streamline workflows, maintain accurate pipeline data, optimize CRM utilization and track key performance metrics.

Requirements

  • Bachelor’s Degree or equivalent work experience
  • 5+ years of experience in a competitive sales, marketing, or media environment
  • Experience using Salesforce, Microsoft Office Suite and Adobe Photoshop
  • Experience in deck building and media planning
  • Superior administrative, organizational, and relationship-building skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects under strict deadlines
  • Proven ability to thrive in fast-paced, dynamic, and ambiguous environments

Nice To Haves

  • Sponsorship or Integrated Marketing experience within the broader media landscape
  • Basic creative/graphic design skills to assist with creative
  • Previous production or on-set experience
  • Media data and reporting knowledge
  • Experience setting up private client events including location scouting, menu selection, gifting and budget management

Responsibilities

  • Serve as a strategic liaison across the Business Development and Client Services teams to improve communication, enhance partner experience and ensure that our revenue-generating teams are equipped with the insights, materials and operational support needed to meet business goals
  • Serve as a central point of contact for internal stakeholders, ensuring alignment across teams and removing roadblocks that impact revenue delivery
  • Coordinate with Business Development to develop proposals, pitch materials, presentations, and partner-facing collateral
  • Oversee the creation and maintenance of sales support resources such as templates, process guides and more
  • Identify, research, and qualify prospective partners to support pipeline growth and revenue targets
  • Maintain and optimize CRM tools, ensuring accurate and timely data entry, pipeline management, and reporting
  • Analyze sales performance metrics and partner data to provide insights, identify trends, and recommend improvements
  • Ensure smooth transitions between Business and Client Services by managing information flows, documentation, and kickoff processes
  • Support Client Services in the execution of partner activations

Benefits

  • Comprehensive health, dental and vision insurance with employer contribution
  • FSA, HSA and DCHSA opportunities including contribution matches
  • 401(k) plan
  • Unlimited discretionary time off along with 15 paid holidays per year (including the week of Independence Day)
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