Manager, Sales Performance

Zillow

73d • $144,800 - $231,200

About The Position

At Zillow, we're transforming how people move. As a Sales Performance Manager, you’ll play a key role in building the sales architecture that powers one of the most visited real estate platforms in the U.S. You’ll work with smart, collaborative teammates in a fast-paced, mission-driven environment where your insights truly matter. The Sales Performance & Operations team at Zillow Group is committed to enhancing sales effectiveness and operational efficiency. We collaborate across departments to provide our sales teams with strategic planning, data-driven insights, and performance optimization. Our mission is to enable our sales force to meet their goals and contribute to revenue growth.

Requirements

• 6+ years of experience in sales performance, business operations, consulting, or a related field.
• 5+ years leading a team.
• Advanced proficiency in Excel and/or SQL for data analysis.
• Hands-on experience with Salesforce and BI tools (Tableau or equivalent).
• Strong communication skills with a proven ability to influence across functions.
• Bachelor’s degree in Business, Finance, Economics, or a related discipline.

Nice To Haves

• 8+ years of relevant experience.
• MBA or relevant advanced degree.
• Experience working in real estate, proptech, or digital marketplaces.
• Prior experience with rentals or housing markets.
• Familiarity with sales planning tools and territory/quota systems.

Responsibilities

• Build and manage scalable frameworks for sales territory design and quota distribution.
• Ensure alignment with market potential, sales capacity, and business objectives across regions and customer segments.
• Conduct Total Addressable Market (TAM) modeling, whitespace analysis, and customer segmentation.
• Collaborate with Sales and Marketing to drive effective account targeting and prioritization.
• Lead analytics for Zillow’s Rentals business.
• Identify trends in customer behavior, funnel performance, and regional outcomes.
• Provide insights to guide strategic decisions and improve sales execution.
• Develop and manage a repeatable process for territory assignments and quota planning.
• Partner with Finance and Revenue Operations to align planning models with financial targets.
• Design account segmentation strategies to support go-to-market focus and rep specialization.
• Perform TAM and whitespace analysis to surface growth opportunities by region and vertical.
• Analyze rentals performance data to uncover trends and optimize pipeline efficiency.
• Lead executive-facing presentations to share insights and influence performance.
• Collaborate cross-functionally with Product, Marketing, Programs and Sales Enablement.
• Monitor key KPIs and sales metrics; proactively identify and address performance gaps.
• Assist in annual and quarterly planning cycles including capacity and headcount modeling.
• Support development of tools, dashboards, and documentation that improve performance execution.

Benefits

• Comprehensive medical, dental, vision, life, and disability coverages.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees