Manager, Sales Operations

FoodChain ID Group, Inc

2d•Remote

About The Position

Position Overview: We are seeking a Manager of Sales Operations to lead and scale our global sales operations function. This role will be responsible for driving sales performance through data, process optimization, and systems management, while partnering cross-functionally with Sales, Marketing, Finance, and Customer Success. This individual will initially manage our Salesforce Administrator, with the opportunity to build and lead a broader Sales Operations team over time.

Requirements

5+ years of experience in Sales Operations, Revenue Operations, or similar roles
2+ years of experience managing or leading team members
Strong hands-on experience with Salesforce (admin-level proficiency required), including:
Flow automation
Reporting & dashboards
Data model understanding and system optimization
Experience with Power BI (or comparable BI tools) for reporting and analytics
Proven ability to partner cross-functionally with Sales, Marketing, Finance, and Customer Success
Strong analytical mindset with the ability to translate data into actionable insights
Excellent communication skills with the ability to influence stakeholders at multiple levels

Nice To Haves

Experience supporting multi-region or global sales teams preferred

Responsibilities

Partner with Sales leadership to drive forecasting accuracy, pipeline visibility, and performance insights across global teams (North America, South America, EMEA)
Translate business objectives into scalable sales processes and operational frameworks
Identify and implement opportunities to improve sales productivity and efficiency
Own sales reporting and dashboards, delivering actionable insights to leadership
Develop and maintain KPI tracking across pipeline, bookings, conversion rates, and sales performance
Leverage Power BI (or similar tools) to enhance data visualization and executive reporting
Serve as the functional owner of Salesforce, ensuring data integrity, usability, and scalability
Oversee Salesforce administration, including workflow automation, flows, validation rules, and system enhancements
Continuously optimize Salesforce to support evolving business needs and sales processes
Establish and enforce standardized sales processes and data hygiene practices
Partner with Sales, Marketing, and Customer Success to ensure alignment across the revenue lifecycle
Support territory planning, account assignment, and process adherence
Manage and mentor the Salesforce Administrator, with responsibility for growing the Sales Operations team over time
Build a high-performing, data-driven operations culture