About The Position

The Manager Sales Operations is a first-level manager that manages the day-to-day activities of the Sales Operations team, contributing to the success of the sales organization. This role will be responsible for overseeing the Sales Operations function to optimize efficiency and effectiveness of the sales organization.

Requirements

  • Bachelor’s degree in a related field or equivalent education and/or experience.
  • 6-8 years’ relevant experience or equivalent education and/or experience.
  • 1-3 years of management experience.

Responsibilities

  • Manage a team that provides support to Field Sales team and management with daily activities through cross-functional collaboration.
  • Provide support to sales teams for customer-facing items including product claims, credit holds, back orders, blanket orders, etc.
  • Provide summary data for sales leadership on a regular basis.
  • Create and execute project work plans to assist with initiatives and changes for the sales teams.
  • Develop and maintain sales performance dashboards that provide insights through visually appealing and data-driven reporting methods.
  • Drive sales productivity and accountability by assisting in the adoption of the CRM, sales methodology, and development opportunities.
  • Partner with sales teams, internal departments, and customers to provide operationally sound solutions to potential issues.
  • Perform other duties as needed.
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