Manager, Sales Intelligence

PitchBook Data•Seattle, WA

4d•$145,000 - $175,000•Onsite

About The Position

Revenue Operations plays a critical role in ensuring financial success by improving the platforms, operations, and systems supporting our go-to-market teams. This team partners with Marketing, Sales, Customer Success, and Finance to deliver scalable and efficient processes across the customer lifecycle, from lead generation to revenue recognition. Revenue Operations is essential to achieving our company’s revenue and operational goals. The Revenue Operations department is responsible for creating, maintaining, and continually improving PitchBook’s systems that support our client-facing roles in Sales and Customer Success. This team works cross-functionally with Sales, Marketing, Finance, and IT to drive efficiency, accuracy, and revenue growth. As the Manager of Sales Intelligence, you will play a key role in delivering data-driven insights, improving operational efficiency, and supporting decision-making for the Commercial Organization. Partnering closely with Sales, Customer Success, and Revenue Operations leaders, you will help define performance metrics, build trusted reporting, and surface insights that improve growth, retention, and customer experience. Your primary focus will be on serving internal customers—Sales, Customer Success, and business stakeholders—by delivering accurate, timely, and actionable metrics, dashboards, and analysis. While strategic in nature, this role is closer to execution and requires hands-on involvement in analytics delivery and team leadership. You will adopt a product-oriented mindset, treating dashboards, reports, and analytics as products. This includes understanding stakeholder needs, defining clear requirements, improving usability, and tracking adoption and usage of analytics solutions. You will contribute to an analytics roadmap aligned to business priorities and support continuous improvement of reporting and insights. Collaboration is critical to success. You will work closely with Sales & Customer Success Operations teams (including Platform and Automation partners) to understand system changes and their impact on data and with Enterprise Data Platform teams to ensure data is accessible, reliable, and governed. As a people manager, you will help prioritize work, support analyst development, and ensure delivery meets stakeholder expectations.

Requirements

Bachelor’s degree in Business, Analytics, or a related field
5+ years in Sales & Customer Success analytics or a similar role, including experience defining and building operational metrics, dashboards, and reports in a fast-paced environment
2+ years of people management experience, including coaching and performance development
Strong experience building operational dashboards, reports, and metrics in a fast-paced environment
Strong proficiency in SQL, including writing complex queries for reporting and analysis
Proficiency in Salesforce and BI tools (e.g., Tableau, Power BI), with experience in data modeling. Familiarity with tools like Catalyst or LeanData is a plus
Strong analytical and problem-solving skills with a focus on actionable insights
Demonstrated ability to drive cross-functional alignment and influence stakeholders at all levels
Excellent communication skills and ability to translate data into clear narratives
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Nice To Haves

Familiarity with tools like Catalyst or LeanData is a plus

Responsibilities

Develop a strong understanding of the needs, workflows, and priorities of Sales and Customer Success teams
Partner with stakeholders to translate business questions into clear analytics and reporting solutions
Enable better decision-making by improving visibility into performance and trends
Manage and develop a small team of analysts, providing coaching, feedback, and growth opportunities
Prioritize team work based on business impact, urgency, and capacity
Foster a culture of accountability, collaboration, and high-quality analytics delivery
Support the definition and execution of a data and reporting strategy for Sales and Customer Success
Analyze sales, pipeline, and customer success data to identify trends, risks, and opportunities
Deliver insights and recommendations that inform planning and operational decisions
Define, monitor, and maintain key performance indicators (KPIs) for Sales and Customer Success
Partner with Revenue Operations to support reporting on pipeline health, forecast accuracy, retention, and customer success metrics (e.g., NPS)
Ensure metric definitions and reporting logic are clearly documented and consistently applied
Contribute to and maintain an Intelligence roadmap informed by stakeholder feedback and business needs
Balance KTLO (core reporting) with incremental improvements and new analytics capabilities
Apply product management principles to improve usability, adoption, and value of analytics assets
Collaborate with cross-functional partners to align analytics priorities with business goals
Communicate insights clearly to stakeholders at varying levels of data fluency
Ensure alignment and consistency in how performance is measured and discussed
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested