Manager Sales Global Accounts - USA

Etihad AirwaysNew York, NY
277d

About The Position

This is an exciting time for Etihad. In line with our Vision 2030 we are in a growth phase and looking for an exemplary candidate to provide industry leading client relationship management. This senior position is responsible for managing a portfolio of Etihad's most strategically important global and multinational accounts. The role will require working externally with clients at a senior level (up to C-Level), to build strong relationships and to build a strategic partnership aligned with Etihad's strategy and profitability goals. Internally, the role will require working with a diverse stakeholder leveraging cross-departmental synergies.

Requirements

  • Experience with handling global and multinational accounts within the airline industry.
  • University degree in a related discipline and +8 years work experience in a related field.
  • Strong team player, with cultural awareness & understanding required.
  • Excellent grasp of broader commercial and revenue knowledge required.
  • Fully conversant with key principles underpinning agency and corporate sales products and programs, including dealing economics required.
  • Collaborative team player with the ability to work independently.

Responsibilities

  • Establish, develop and maintain business relationships with assigned portfolio and prospective clients to generate revenues and profitability for Etihad.
  • Negotiate and manage global and multinational commercial agreements with assigned portfolio to ensure sales and profitability targets and budgets are met.
  • Be Etihad's global lead for multinational and multi-year RFP's and coordinate and enable other matrix sales participants.
  • Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target.
  • Being the face of Etihad - an ambassador for Etihad at industry events & Etihad events.
  • Analyse the market and identify possible clients and qualify their revenue potential for Etihad, managing, developing and utilizing a solid sales pipeline of prospective accounts.
  • Under direction and assistance from BDM, analyse own Global managed portfolio and products to identify opportunities for optimization, growth and strengthened strategic position through steering and segmentation.
  • In collaboration with business development function, offer COS, and overall economic and value modelling for portfolio, working within assigned COS budget and revenue targets.
  • Create and deliver against a robust account strategy development plan, for all assigned accounts, by enabling other matrix sales participants.
  • A master communicator who drives positive internal engagement and information with local frontline sales, revenue management, marketing and other HQ stakeholders to demonstrate transparency.
  • Act as a sales leader to work with local sales teams to coach, mentor and consult local sales teams as SMEs.
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