Manager, Sales Enablement Operations - Bond & Specialty Insurance

Travelers • Hartford, AR

1d

About The Position

The Sales Enablement Operations role plays a critical role in ensuring the smooth, consistent, and effective execution of sales enablement across the organization. This role is responsible for the day-to-day "run-the-business" functions that keep the enablement engine operating at a high level — from maintaining resources and reporting packages to coordinating and supporting cross-functional collaboration. While the role is tactical in nature, its impact is strategic: by ensuring processes, resources, and reporting are consistently delivered, this individual enables sales leaders and field teams to focus on what matters most — driving profitable growth. In this role, you will help to create the structure, reliability and operational excellence that enable the broader sales organization to succeed.

Requirements

• Four or more years of insurance, marketing or sales / sales operations experience.

Nice To Haves

• Proven ability to develop, maintain, and manage sales content, presentations, and resources.
• Experience managing content platforms or resource hubs (e.g., enablement microsites, SharePoint, intranet sites).
• Strong organizational and project management skills with the ability to manage recurring operational processes.
• Ability to consolidate data and metrics into clear, timely reporting for leadership.
• Strong written and verbal communication skills with attention to detail and quality.
• Experience partnering with Communications, Marketing, Learning & Development, or similar shared service units.
• Strong organizational skills with experience managing recurring operational processes.
• High attention to detail and ability to manage multiple priorities simultaneously.

Responsibilities

• Council Coordination – Manage all logistics, agendas, and follow-up to ensure field perspectives are captured and represented.
• Content & Resource Development – Build, update, and maintain sales tools, presentations, and playbooks that support execution.
• Microsite Management – Oversee and provide governance of the enablement resource hub, ensuring content is current, accessible, and easy to navigate.
• Cross-Functional Support – Partner with Communications, Marketing, and Learning & Development and other SSUs to ensure consistent, field-ready process and resources.
• Consolidated Reporting – Consolidate program metrics into a clear, timely enablement reporting package for leadership.
• Run-the-Business Execution – Own the recurring processes, governance, and maintenance that ensure stability, consistency, and operational excellence across Sales Enablement.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees