Manager-RN Quality/Patient Safety

University of Mississippi Medical Center•Jackson, MS

43d

About The Position

Manages and maintains the development of a comprehensive organizational nursing quality & patient safety improvement program inclusive of analysis & trending data. Promotes a culture of safety within the organization. Leads and promotes a culture of safety. Works closely with the CMO and CQO in developing process improvements that support the elimination of medical/health care errors and other factors that contribute to unintended adverse patient outcomes.

Requirements

Bachelor's degree in nursing.
Minimum of 5 years recent acute care experience with at least 2 years supervisory or management experience or process improvement/quality experience.
Valid RN license.
Compelling written and verbal communication skills with the ability to tailor messages to individuals and audiences throughout the institution
strong knowledge of local, state, federal, & accrediting agencies
effective knowledge of process improvement and quality outcomes
solid organizational skills with the ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary
ability to effectively respond to time-sensitive issues and meet deadlines
attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken
mastery of desktop applications, including MS office
knowledge of EHR

Nice To Haves

Master's degree in Nursing or Health Care Administration preferred.
CPHQ preferred.

Responsibilities

Manages the necessary resources to implement and sustain the nursing quality & patient safety program congruent with organizational goals.
Develops key partnerships with leaders in the CMO office to include risk management, performance improvement, & quality to prioritize patient safety improvement activities, identify opportunities to reduce variation in care delivery and the incidence of harm events.
Deploys nursing quality & patient safety science principles, theory, methods, standards & regulatory requirements to build & maintain safe processes & systems.
Promotes quality and patient safety accountability by educating, engaging, & training staff in quality & patient safety initiatives. Apply change management principles to ensure successful implementation of initiatives & processes.
Measure performance & clinical outcomes via identification of trends, dashboards, & data analysis; tracking progress against national & organization goals/benchmarks, develops strategies for achieving and maintaining quality and safety goals.
Serves as a leading advocate for nursing quality & patient safety.
Supports & sustains transparent and just environment that promotes learning, safe systems, & accountability.
Identifies opportunities for patient & family centered care by staying abreast of current literature & utilizing consumer patient safety tools as appropriate
The duties listed are general in nature and are manages the patient experience through strategic analysis of survey results, developing targeted solutions for improvement.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.