Manager, Risk Process Management - Controls
About The Position
As a Risk Process Manager of Controls in the Financial Services Auto Risk Office, you will provide professional risk judgment that enables business partners to design sound controls, enabling them to tackle major company challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to strengthen the control environment of the Company, but you will also grow your strategic and influencing skills as you create and implement strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and Risk Office leaders, Enterprise Risk Management, and other stakeholders.
Requirements
- High School Diploma, GED or equivalent certification
- At least 4 years of experience in project, process, program, or risk management
Nice To Haves
- Bachelors Degree or Masters Degree, MBA, or Juris Doctorate
- 2+ years of experience in presenting to executive leadership
- 4+ years of people management experience
- 5+ years of experience in project, process, program, or risk management
- 2+ years of exposure to audit & exam engagements
Responsibilities
- Become a subject matter expert for Capital One’s control methodology
- Establish and maintain governance and oversight for Auto’s control performance, ensuring controls are well-designed and performing as intended
- Support control-related training for Risk Office associates, creating tools to support them in their success
- Proactively recognize and pursue process improvement opportunities, driving efficiency and improving results
- Effectively partner with Enterprise Risk Management (Second Line of Defense) for clarity to requirements and influencing outcomes
- Be a change-champion for control program enhancements and changes, sponsored by either First or Second Lines of Defense
- Present new initiatives and process changes to leadership, building buy-in for your recommendations
- Develop a deep understanding of business strategies, products, services, and risk profile
- Analyze data to proactively identify risks and trends and provide insights that supports decision-making
- Drive collaboration between the Risk and other business support functions
- Ensure independent escalation of risk management gaps, issues, and concerns to management
- Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
