Manager – Revenue Recovery | HME | DME

Avera•Sioux Falls, SD

6d•Onsite

About The Position

This position will focus on HME (Home Medical Equipment) | DME (Durable Medical Equipment). Experience with HME, DME and Brightree a plus! You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible for aged accounts receivable (AR) follow up & denial review and appeals processes across assigned facilities at Avera. The Manager will develop and implement proactive practice procedures, tools, workflows to effectively provide a standardized approach to best manage inventory and revenue. This leader is responsible for setting department specific goals that align with the Revenue Cycle strategic plan. A successful leader uses employee engagement, development and anticipated staffing resources to accomplish these goals. A successful manager works effectively and collaborates with a variety of department leaders to understand complex issues and deliver creative solutions.

Requirements

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Bachelor's in business, economics, management, accounting or related field; or three to four years of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

Experience with HME, DME and Brightree a plus!

Responsibilities

This position serves in a key leadership role to implement, monitor and facilitate improvement in the overall quality, timeliness and accuracy for department functions.
Work closely with next level leaders and other department leaders to implement new processes.
Create performance standards and holds employees accountable to standards through coaching, teaching and establish staffing levels and work with recruitment to identify and onboard individuals with diverse skills.
Collaboration with other department leaders to review identified trends and implement workflow that follow best practice and drive efficiency.
Identify reporting needs and work with Decision Support and IT on report design and implementation.
Review the KPI’s to identify trends and areas of opportunity and create action plans with supervisors and team members to optimize.
Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.