As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT , FL , GA , IL , KS , MA , ME , NC , NJ , NY, OR, TX, VA or WA . We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.