Manager, Revenue Management

AmaWaterways, LLC•Calabasas, CA

About The Position

At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests—and each other—with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. SUMMARY: The Manager of Revenue Management is responsible for maximizing total revenue and profitability across the cruise line’s portfolio by optimizing pricing and inventory. This role leads strategic yield management initiatives, demand forecasting, and performance analytics to ensure ships sail at optimal occupancy and rate, while maintaining a strong guest experience and brand positioning.

Requirements

Ethics & Integrity - Leads with integrity, transparency, and professionalism; honors commitments; builds trust through consistent actions; upholds AmaWaterways’ values and standards.
Adaptability - Responds effectively to change; manages competing priorities; remains resilient and focused amid uncertainty, evolving priorities, and unexpected challenges.
Analytical Thinking - Synthesizes complex information, leverages data, experience, and sound judgment to design practical, effective solutions and processes.
Communication - Communicates clearly and thoughtfully; adapts messaging to different audiences; listens actively; presents ideas with confidence and purpose.
Strategic Thinking - Anticipates trends and opportunities; adapts strategies as conditions change; balances near‑term execution with long‑term vision and growth.
Collaboration & Teamwork - Partners effectively across teams and functions; values diverse viewpoints; builds trust; advances shared goals and collective success.
Data Visualization Software, Database Software, Development Software, Internet Software, Inventory Software, Project Management Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software.
Intermediate to advanced Excel skills a must
Ability to think critically in order to correctly interpret data and transform into meaningful information and insights.
Keen problem-solving skills and ability to break down and tackle problems from different angles to formulate a solution.
Ability to multi-task, prioritize, and stay organized and accountable on open tasks and ongoing assignments.
Ability to articulate complex ideas in an easy-to-understand manner to other parties to build a common understanding.
Recognizes issues and proactively tries to investigate and improve upon processes.
A 4-year degree from a college or university, majoring in Business Administration, Economics, Statistics, or another technical major.
At least 4-8 years of work experience in revenue management, pricing, yield management, or analytics (travel/hospitality/airline/cruise preferred).
Prior experience mentoring people and/or leading project teams.

Nice To Haves

SQL experience highly preferred
familiarity with Tableau a plus but not required

Responsibilities

Compiles booking, revenue, and inventory data to update reports, revenue forecasts and create ad-hoc analyses as needed.
Organizes and interprets data on the ship, itinerary, and cabin category level and analyzes historical and recent booking trends.
Monitors sailing performance on a regular basis to determine adding or removing from existing retail promotions and other targeted tactical offers.
Reviews pricing and promotions for different audiences (consumer, travel advisor, National Accounts) and markets (international markets and currencies).
Communicates select sailings of need to various parties and assists with date selection for different offers and channels.
Analyzes and measures success of promotions and make recommendations for adjustments as needed.
Develops financial models and projections to address complex business problems.
Creates and enhances Business Intelligence visualization, dashboards, and solutions to optimize and automate daily, weekly, and monthly delivery of reports.
Mentor and help develop a team of Revenue Analysts
Lead cross-functional projects with Sales, Marketing, Finance, IT, and Operations to improve revenue performance
Manage vendor relationships as needed