Manager- Revenue Cycle Management (RCM) Dental

PepperPointe Partnerships•Lexington, KY

About The Position

The Opportunity PepperPointe is looking for individuals who are excited by, and thrive in, an environment of impactful change. Our team spirit is evident every day, and we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other. If you are determined, solutions-oriented, collaborative, and committed to excellence, then we would love to have you join our organization as we work to make a positive impact in the communities we serve. The RCM Manager is responsible for maintaining key relationships with practice executives, managing RCM performance for assigned practice locations, and developing performance initiatives for practice-based revenue cycle management (RCM) teams, third-party RCM vendors, and internal RCM teams. This position will drive RCM projects, utilize analytics to guide workflow optimization, and assist in managing workflows for corporate in-house RCM teams. The RCM Manager may oversee various identified departments within the RCM team, such as General, Pediatric, Orthodontics, and others. May also have responsibilities for specific tasks within insurance or processes.

Requirements

3+ years of relevant dental and healthcare and RCM leadership experience
Strong verbal and written communication skills required
Must be detail oriented and organized
Strong Microsoft suite skills required including Excel and PowerPoint
Analytical skills and knowledge
High integrity, including maintenance of confidential information
Based on business need, the ability to work a flexible schedule, including some evenings and weekends

Nice To Haves

Dental experience a plus
Dental Practice Management proficiency desired but not required
Possible travel to practices

Responsibilities

Develop and maintain collaborative relationships with practice executives and key physician leadership at each practice you support
Analyze data trends and performance metrics related to the Revenue Cycle and be able to communicate performance status to an executive audience
Prepare analysis and insights for practice and executive-level RCM leadership on practice performance during Monthly and weekly Operations Reviews
Implement new workflows, policies, and procedures using PepperPointe Partnership’s best practices to bring standardization across all practices on the RCM platform
Provide ad hoc analytics and reporting to drive awareness on performance gaps
Develop and successfully execute action plans to resolve performance issues and/or RCM process inefficiencies
Assist with occasional system maintenance and management of centralized data components for each practice
Collaborate with the Other Departmental Team to develop best practices and their supporting documentation, including process maps, QRG’s, and training materials
Perform effectively in a matrix environment where multiple and competing customer demands are likely.
Perform month end close and RCM analytics and reporting
Ensure adherence to coding and billing compliance requirements
Oversee Provider and Facility Enrollment and re-enrollment processes for all types of payers, commercial, governmental, and Medicaid
Provide Education and Training for practice teams and corporate teams on RCM-related tasks and processes.
Perform Compliance Audits on RCM process and payers and uphold the compliance standards, working closely with the compliance officer
Understanding of Medicaid, Manage Care Organizations, Commercial, and Government payer billing guidelines and processes.
Other duties as assigned to help drive our mission of PepperPointe Partnerships

Benefits

Medical, dental, and vision benefits
401K with company match
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

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