Manager Revenue Cycle Automation & AI

Corewell Health • Grand Rapids, MI

7d • Onsite

About The Position

Manager, Revenue Cycle Automation & AI The Manager, Rev Cycle Automation will be responsible for leading the development and implementation of Robotic Process Automation (RPA) within the revenue cycle. This role will align with a federated model to ensure seamless integration and optimization of automated processes. In addition to a general understanding of AI concepts and Intelligent Automation, the ideal candidate will have a strong background in RPA, revenue cycle management, and leadership.

Requirements

• Bachelor's Degree Business, Information Technology, related field, or equivalent years of service
• 5 years of relevant experience Working in revenue cycle management and /or healthcare operations
• 3 years of relevant experience Working with development and implementation of RPA solutions

Nice To Haves

• Preferred Master's Degree Business Administration, related field or post graduate business certification
• Demonstrated UiPath experience
• 2 years of relevant experience management experience with demonstrated ability to lead teams through the work - strongly preferred
• 2 years of relevant experience Working with federated models and large-scale automation projects
• CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 180 Days required
• CRT-At least one Certification from preferred list - UNKNOWN Unknown
• RPA Tools & Technologies, UiPath/ AA RPA/ Other 30 Days preferred

Responsibilities

• RPA Solutions Design, Maintenance: Lead the design, development, and deployment of RPA solutions within the revenue cycle.
• Monitor and evaluate the performance of RPA initiatives, adjusting as needed to optimize outcomes.
• Collaboration and Alignment: Collaborate with cross-functional teams, including Digital Services, Operations, Finance, and Clinical departments, to identify automation opportunities and streamline processes.
• Work closely with Enterprise Digital Automation, AI teams, Epic Care Delivery teams, and Platform Vendor contacts to identify automation opportunities, ensuring alignment with organizational goals and strategies.
• Ensure alignment with the federated model to maintain consistency and efficiency across the organization.
• Engage in SAFe (Scaled Agile Framework) and Agile methodologies to enhance collaboration, flexibility, and continuous improvement in automation projects.
• Understand and apply SAFe and Agile principles to ensure effective project management and team alignment.
• Capability Assessment and Recommendations: Assess and reconcile internal and partner capabilities to make informed recommendations about implementing automation opportunities.
• Maintain awareness of existing automation use cases, technologies, and vendors within the organization to ensure alignment and leverage best practices.
• Collaborate with technology vendors and internal stakeholders to evaluate and implement new automation solutions
• Training and Support: Provide training and support to staff on RPA tools and best practices.
• Stay updated on industry trends and advancements in RPA technology to continuously improve the automation strategy.
• RPA Data/Project Management: Oversee script results upload and mapping, data collection and entry, data auditing and normalization, and the submittal of information to senior leadership and business partners.
• Ensure forecasted redirected labor savings is calculated prior to implementation and assess post-live via program dashboards.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees