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As Sephora's Manager, Retention Marketing Technical Operations, you'll be responsible for leading the technical operational elements that power our most impactful client communications. In this role, you'll lead Personalization scaling initiatives for Tech Ops, support Retention 3rd Party Vendor Relationships, and track the Retention Marketing Technology roadmaps. You'll also proactively mitigate risk and ensure channel health while fostering cross-functional collaboration with various teams.