Manager, Retail | Full-Time, Onsite | Sesame Place California
About The Position
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: Coordinate the daily activities of several retail, games/vending, and photo units the location, while focusing on profit enhancement and ambassador safety. Maintain ambassador satisfaction and morale while providing excellent guest service. Provide exceptional, professional guest service in a team environment Create new and incremental revenue opportunities Manage labor, expense, and cost of goods budget Communicate professionally and effectively with Ambassadors, Vendors and our Guests Perform other duties as assigned What it takes to succeed: Bachelor’s degree in business or related field preferred, or relatable experience. Three (3) years management and/or supervisory experience, preferred setting in a theme park or high-volume retail. Proficient in Microsoft software products. Demonstrated initiative, communication, organizational and interpersonal skills; Confident and outgoing presence with the ability to professional interact with various levels of ambassadors and leadership. Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style and strict deadlines. Excellent problem solving and conflict resolution skills What else is important: Must be able to lift, push, pull and/or carry up to 50 lbs. Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes Perform cleaning duties, including use of cleaning chemicals Available to work varied schedule, including weekends and holidays.
Requirements
- Bachelor’s degree in business or related field preferred, or relatable experience.
- Three (3) years management and/or supervisory experience, preferred setting in a theme park or high-volume retail.
- Proficient in Microsoft software products.
- Demonstrated initiative, communication, organizational and interpersonal skills
- Confident and outgoing presence with the ability to professional interact with various levels of ambassadors and leadership.
- Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style and strict deadlines.
- Excellent problem solving and conflict resolution skills
- Must be able to lift, push, pull and/or carry up to 50 lbs.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Must be able to work indoors and outdoors, in varying weather, to include extreme heat.
- Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
- Perform cleaning duties, including use of cleaning chemicals
- Available to work varied schedule, including weekends and holidays.
Responsibilities
- Coordinate the daily activities of several retail, games/vending, and photo units the location, while focusing on profit enhancement and ambassador safety.
- Maintain ambassador satisfaction and morale while providing excellent guest service.
- Provide exceptional, professional guest service in a team environment
- Create new and incremental revenue opportunities
- Manage labor, expense, and cost of goods budget
- Communicate professionally and effectively with Ambassadors, Vendors and our Guests
- Perform other duties as assigned
Benefits
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
