Manager Retail Pharmacy I PIC-Kelsey Seybold Clinic-Gulfgate

UnitedHealth Group • Houston, TX

82d • $110,200 - $188,800 • Onsite

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Manages retail pharmacy operations for designated site. Responsible for achievement of customer service, clinical initiative objectives, financial objectives, and regulatory compliance including serving as pharmacist-in-charge; adherence to professional practices and KelseySeybold Clinic (KSC) and Kelsey Pharmacy policies and procedures, and management of all assigned personnel including students. Manages pharmacy personnel, provision of services, inventory, and overall profitability. Performs all duties of a registered pharmacist including accurate dispensing and counseling of prescriptions to customers.

Requirements

• BS or Pharm D College of Pharmacy.
• Current Texas Pharmacy license.
• 2+ years of retail pharmacy experience.
• Operate computer terminal for processing prescriptions.
• Demonstrated ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performance appraisals, and approve refunds/expense/returns.
• Must have excellent customer service skills and be able to serve as role model for excellent customer service.
• Demonstrated ability to make appropriate decisions and accurately process prescriptions in a high stress environment.
• Proven professional appearance.

Nice To Haves

• Experience as pharmacist-in-charge.
• HMO and 3rd party managed care experience.

Responsibilities

• Manages all retail pharmacy operations for designated site and hourly pharmacy personnel including staff schedule and overtime.
• Performs pharmacist-in-charge - education & training of staff, supervises procurement of prescription drugs, devise and products dispensed, distribution, disposal, and storage of all pharmaceutical materials including drugs, chemicals, and biologics.
• Maintains records/accountability of all transactions involving pharmaceutical materials as required by applicable state and federal laws.
• Assures maintenance of controls against theft/diversion of prescription drugs, adheres to policies and procedures regarding pharmacy record maintenance within the data processing system.
• Legally operates the pharmacy while complying with all state and federal laws and sections governing the practice of pharmacy.
• Complies with Kelsey Pharmacy security policy including issuance of keys and documentation of such and documentation of after-hours access.
• Responsible for the profitable operation of the designated retail pharmacy including managing Cost of Goods Sold (COGs) to budget, management of supply expenses, management of overtime by staff, and prescription volume to defined goal.
• Promotes training and education of self and staff. Assists/delegates in the training of all pharmacy personnel and assigned students.
• Conduct performance appraisal, counseling, and with Pharmacy Director or Pharmacy Administrator and Human Resource approval, termination of Pharmacy personnel.
• Performs professional duties and responsibilities, associated with processing of prescriptions, to meet KSC and Kelsey Pharmacy objectives.
• Maintains pharmacy license and is in good standing with Texas State Board of Pharmacy.
• Implements and adheres to KSC and Kelsey Pharmacy policies and procedures including but not limited to employee time off requests, FMLA workflow, EHS procedures regarding ADA accommodation and on-the-job injury.
• Responsible for reading and responding when requested to emails and other communications sent by pharmacy administration on a timely basis.
• Engaged in promoting culture of patient safety and reports any dispensing error or HIPAA breach to Administrator, Retail Pharmacy.
• Implements and manages pharmacy clinical programs and initiatives.
• Ensures pharmacy provides excellent patient experience by promptly greeting patient in kind and courteous manner.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree