Manager, Retail Merchandise (55406)

DIAMOND BASEBALL HOLDINGS LLC•City of Binghamton, NY

24d•$19 - $22

About The Position

The Store Manager is responsible for overseeing daily retail operations, ensuring an exceptional customer experience, and driving sales performance within the store. This role manages part-time staff, maintains store operations, replenishment and visual merchandising standards while adhering to company policies and procedures.

Requirements

Four Year Baccalaureate Degree in Business Administration, Marketing, Retail Management, Fashion Merchandising, related field or equivalent experience.
Previous retail experience preferred.
Strong communication and leadership skills.
Ability to work flexible hours, including evenings, weekends, and event days.
Detail-oriented with strong organizational skills.
Ability to stand for long periods of time and lift boxes over 25 lbs.

Nice To Haves

Previous retail experience preferred.

Responsibilities

Lead and motivate store associates to achieve sales goals and deliver outstanding customer service.
Oversee daily operations including opening/closing procedures, restocking and compliance with company standards.
Maintain visual merchandising and product presentation to create an engaging shopping environment.
Monitor inventory levels, assist with replenishment, and support shrink reduction initiatives.
Receive and inbound new shipments and inventory according to company policies.
Pick, pack, and ship eCommerce orders.
Monitor and reply to customer service inquiries in a friendly and professional manner.
Maintain web item images, descriptions, and other web assets as needed.
Train and develop game day staff.
Ensure adherence to safety, security, and operational guidelines.
Maintain and operate Mirabito Stadium's Kids Zone with inflatables and games.
Hire, train, and staff teammates for Mirabito Stadium's Kids Zone.