Manager, Resource Management

Wpromote
104d$77,000 - $90,000

About The Position

The Manager of Resource Management is responsible for providing accurate staffing resources for our internal teams at Wpromote. You will collaborate with our sales, talent, finance, and key organizational stakeholders to meet staffing and client demands. The Manager understands the employee skill sets and experience necessary to execute effectively across clients, industries, and channels. This is an individual contributor role within a growing department at Wpromote, where you have the opportunity to recommend and implement new strategies, innovate, and develop solutions in collaboration with our Operations team! The anticipated annual salary for this role will range from $77,000-90,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).

Requirements

  • 2-4 years of experience with sourcing/deploying internal resourcing within a Media Advertising Agency
  • Passion for managing large data sets across several concurrent projects
  • Focus on attention to detail and consistency of outputs for all analysis
  • Strong G Suite and advanced Microsoft Excel skills with proficiency in Pivot Tables, Vlookups, etc
  • A proven track record of establishing strong relationships with internal teams
  • The ability to provide accurate and detailed reporting to the leadership team to maintain the balance of supply and demand
  • The ability to improve both internal operations and bring an eye for general improvements across the business, while taking on challenges outside of your direct role
  • Excellent oral, written, and interpersonal skills, with the ability to identify and problem-solve situations in an efficient manner
  • Proven track record of working collaboratively within operations and cross-functional teams
  • Strong time management and project management skills

Responsibilities

  • Managing staffing logistics for clients, ensuring staffing requests are fulfilled in an efficient and cost-effective manner
  • Ensuring staffing plans, roles, and rates stay current based on ever-changing client and internal resourcing needs
  • Initiating external hiring solutions when internal staffing solutions are not possible and will be gathering approvals from Finance and People Operations/Talent Acquisition, which include salary ranges, margin and revenue details, and job descriptions
  • Assisting in staffing recommendations and participating in forecast discussions with cross-functional teams
  • Maintaining accurate utilization analysis and reporting
  • Serving as a liaison between 3rd party talent & resource vendors
  • Managing assignments and extensions of resources based on capacity / demand
  • Reviewing bandwidth and managing resource sharing across Wpromote on an ongoing basis, proactively working to ensure maximum utilization
  • Tracking and analyzing supply and demand data, identifying trends or issues, and providing clear and timely recommendations to leadership to resolve those issues
  • Building and maintaining internal relationships by understanding Wpromote’s overarching business initiatives and the potential impact on bandwidth
  • Partnering with multiple departments (People Operations, Finance, Talent Acquisition, Channel teams, and Client Services) to identify areas for improvement within resource management and develop action plans for process improvement
  • Developing our proprietary resource management systems in partnership with our Product and Engineering teams
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