About The Position

Provides the support and assistance to people we support to achieve skills necessary to live independently within the community and to create conditions within the homes to facilitate growth and self-awareness. The Manager of Community Home Services is responsible for supervision and oversight of the Team Leaders and Direct Support Professionals in the assigned Community Homes. The Manager plans, organizes, develops and directs the overall delivery of services in accordance with current federal, state, and program standards, guidelines and regulations as well as organizational policy and procedure. The Manager also recommends changes that would improve services performed. The Manager oversees the safety of the physical environment and addresses concerns in a timely manner; demonstrates knowledge of regulations by maintaining compliance with regulations within the residential site; participates in annual inspections of the homes; assists the Director in developing a Plan of Correction to address the results of inspection. Provides direct care in a backup role if necessary. Must be willing to become a certified investigator and assist with training as needed. Must have knowledge of PA state/county intellectual disability system. Must be familiar with Individuals Support Plans and must be familiar with principles of Everyday Lives.

Requirements

  • High school diploma or GED equivalent
  • 2-years work experience working directly with individuals with an intellectual disability, with at least 1-year supervisory experience working with individuals with an intellectual disability.
  • Knowledge of PA state/county intellectual disability system.
  • Familiar with principles of Everyday Lives
  • Must be able to work in environments containing human body fluids, etc.
  • Strong ethical conduct and professional demeanor.
  • Ability to communicate clearly, proactively, and concisely with all levels of management and staff and individuals; effective listening skills.
  • Basic computer skills required.
  • Ability to manage multiple tasks and prioritize actions required to quickly resolve issues and maintain high levels of productivity.
  • Ability to maintain a high level of activity and productivity; sustaining long working hours when necessary.
  • Exceptional customer service skills.
  • Ability to work closely and professionally with many different programs and people.
  • Ability to plan, coordinate, and lead projects.
  • Strong initiative to influence events and achieve goals; self-starter; proactive.
  • Detail oriented with a high degree of knowledge of essential duties.
  • Ability to organize workload, adapt quickly to change, provide accurate information, and deliver under the pressure of deadlines.
  • Ability to work in a team-oriented environment, develop and maintain cooperative working relationships, as well as work independently in a time sensitive environment.
  • Ability to maintain punctuality and attendance at work.
  • Valid Drivers’ License
  • CPR/First Aide Certification

Nice To Haves

  • Associate's Degree or 60 credit hours from an accredited college or university or higher
  • 4 years work experience working directly with individuals with an intellectual disability, with at least 1-year supervisory experience working with individuals with an intellectual disability

Responsibilities

  • Maintains a high level of dependability to include attendance at work and punctuality.
  • Maintains appropriate level of on-going employee communications.
  • Encourage an atmosphere of optimism, warmth and interest in the person’s personal and care needs.
  • Participates when assigned in developing company Strategic Plans; participates as a management team member in fulfilling the organization’s Strategic Plan.

Benefits

  • Competitive Pay
  • Agency Vehicle May be Available While on the Job
  • Paid Holidays
  • Generous Paid Time Off, Plus Personal Time and Sick Time
  • Medical, Dental, and Vision Insurance Options
  • Flexible Spending Account for Medical and Dependent Care
  • 401K Retirement Program (With Employer Matching)
  • Life Insurance and Disability Insurance
  • Tuition Assistance for Higher Education
  • Employee Wellness Program
  • Exceptional Opportunities for Career Growth
  • Great Co-workers and a Team to Support You!

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

11-50 employees

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