Manager - Recruitment & Learning

Hard Rock International • Ottawa, IL

284d

About The Position

From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region. The Human Resources Manager - Recruitment & Training is responsible for managing and overseeing strategic guidance relating to Human Resources with a strong focus on Recruitment and employee Training. This role also provides human resources consultation and support to property departments to define and execute recruitment and training strategies that enable the accomplishment of business objectives and provides change management leadership as needed. The HR Manager Recruitment & Training will also have the direct reports of the Recruiter and Training Specialist roles. This position is also an integral member of the property's Human Resources team, working closely with fellow Human Resources professionals in support of the property's Human Resources' goals. Additionally, this role collaborates with global Support Services teams to ensure alignment with brand standards, strategic objectives and innovative initiatives.

Requirements

• Over 5 years of experience in both technical and non-technical recruiting, and at least 2 years experience in learning and development with a proven track record of success in a fast-paced environment.
• At least 5 years in a senior leadership role, with demonstrated ability to set strategic vision and lead teams through periods of rapid growth.
• Strong experience in building, coaching, and empowering leaders and teams.
• Exceptional analytical, data driven, and prioritization skills; with a strategic approach to problem-solving and decision-making.
• Proactive and innovative mindset, with the ability to assess talent needs and introduce new ideas to enhance recruitment and training processes.
• Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Nice To Haves

• Previous hospitality, hotel or casino experience highly preferred, particularly in human resources.
• Fluency in English: additional languages (French) preferred.

Responsibilities

• Oversee the end-to-end training process, ensuring a seamless and positive experience for all employees.
• Align and maintain global standardized training workflows and documentation to ensure consistency and quality across properties.
• Implement training and development programs to enhance the skills and capabilities of the Hard Rock Ottawa employees.
• Establish and track key performance indicators (KPIs) to measure and continuously improve the effectiveness and efficiency of training efforts.
• Support the implementation of new technologies and platforms that can streamline training efforts and improve outcomes.
• Oversee skills development for all employees in collaboration with department leaders.
• Manage and design brand induction training for all employees, tracking their journey at 30/60/90-day intervals.
• Oversee and collaborate with internal audit team to ensure mandated training is 100% completed by all employees.
• Oversee the end-to-end recruitment process, ensuring a seamless and positive experience for all candidates.
• Align and maintain global standardized recruitment workflows and documentation to ensure consistency and quality across the team.
• Inspire and drive a culture of excellence and accountability within the recruitment team, ensuring alignment with organizational goals.
• Build, mentor, and empower a world-class recruiting team, focusing on performance, professional growth and development.
• Utilize analytics and metrics to inform and optimize recruitment strategies, ensuring alignment with growth objectives.
• Support the implementation of new technologies and platforms that can streamline recruitment efforts and improve outcomes.
• Develop and promote Hard Rock's talent brand to attract top-tier candidates.
• Partner closely with department leaders to understand their recruitment needs and create hiring strategies for each department.
• Plan the participation of Hard Rock Ottawa in recruitment events.
• Develop content and deliver information sessions and presentations for recruitment events, managers and other HR employees.

Benefits

• Equal opportunity employer.
• Commitment to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Services and Drinking Places