Manager, Real Estate and Building & Facilities

Amadeus North America•Dallas, TX

15h•Hybrid

About The Position

The Regional Manager will be responsible for managing both Group Real Estate and Building and Facilities activity within the North America (NORAM) region in coordination with Group Real Estate Corporate team, ensuring the compliance with the corporate guidelines. Responsible for the budget, performance, and results of their region, and has a mid-long term vision of the activity and business. Works with a high level of autonomy and is responsible for coordinating, supervising and monitoring: Group Real Estate projects and, also contract renewal, relocation, conducting market analysis, and ensuring portfolio optimization and optimal workspace occupation, managing both internal and external stakeholders. Facility Management projects, while being responsible for overseeing the facilities maintenance and safety programs for the region and managing performance metrics in accordance with account Key Performance Indicators (KPIs). Manages and maintains positive stakeholders’ relations and manages the performance of subordinate managers and technicians in the areas of operations. In this role you'll: NORAM PROJECT MANAGEMENT AND COORDINATION Coordinate, supervise and monitor GRE and Facilities Management projects (end to end process starting with the initial proposal and ending with the required documentation to keep the quality standard for the proper maintenance of the building). Lead and supervise the project during the full process. Identify key stakeholders, look for new vendors for the work to be done, working together with internal and external stakeholders, also providing concrete actions to make the projects successful. Always following the Corporate guidelines defined by the Corporate team. Market analysis to understand the local pricing and best practices to be followed during different phases of the projects, while reporting the status of projects per region. Support the different ad-hoc requests related to the project status process. Manages account programs for a region aimed at ensuring safety and compliance with national, state and local codes and regulations (e.g., include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.) Assists in the development of operational service delivery solutions to include documented playbooks, account operations plan, etc. Monitors effectiveness of maintenance efforts for facilities within a region as assigned, ensuring work is completed in accordance with account Key Performance Indicators (KPIs). BUDGET CONTROL AND COST OPTIMIZATION Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment. Helping on the decision making by providing analyzed inputs. Optimization and Cost control of: - Real Estate, always taking into consideration factors such as property values, taxes, zoning, population growth, transportation and traffic volume. - Facility Management, including forecasting, vendors analysis and benchmark, understanding best practices for cost control and service optimization. Business Case analysis, providing all necessary inputs to the Corporate GRE Financial Specialist to build the model to be presented for approval. Assists with new/existing regional outsource provider service contracts and ongoing administration of the RFP process to ensure the best pricing and service level performance. Responsible for client account inspections for a regional area: a campus or multiple facilities. Documents inspection report results and rectify any issues, concerns, etc. with client. Oversees account regional site operations and new projects. Identifies capital improvement projects and conducts cost analysis utilization in preparation of capital budgets. Travels to regional location(s) for projects management issues, concerns, etc. WORKPLACE AND DATA ANALYSIS Ensure the optimal occupation of workspace in Amadeus premises based on the data gathering from different tools provided by Amadeus (such as booking tool, sensors analysis, etc.). Support organizations on their Office Allocation plan, analyze needs, study hypothesis and provide solutions within Amadeus Office Allocation policy and financials guidelines. Understand and comply with local Real Estate legislations (in coordination with the Amadeus LEGAL Team)

Requirements

Able to generate innovative solutions / corrective action plans.
Able to comprehend, analyze, and interpret complex business documents.
Able to understand and give input on architecture and MEP projects.
Communicate effectively with team members, peers and management.
Presents and pitches competently to different audiences.
Structures communication and clarifies situations effectively responding appropriately to diverse audiences.
Uses structured logic and methods to solve problems.
Proposes effective solutions based on own and team's ideas and feedback.
Uses rigorous logic and methods to solve problems, connecting dots.
Proposes alternative ideas/solutions involving different sources of information and people .
Able to be innovative and generate new ideas.
Actively challenges and fosters team brainstorming.
Able to adapt to business demand and flexibility when working under pressure.
Project Management and analytical thinking.
Focus on delivery proactively and Result oriented.
Build (jointly with the GRE team) and manage a Real Estate internal repository of information.
Be the point of contact for building and facilities for capital and operational expenditures.
Commit on scope and planning.
Raise alerts and find solutions.
Communicate and report to internal and external stakeholders.
Contributes to build an healthy and collaborative environment.

Responsibilities

NORAM PROJECT MANAGEMENT AND COORDINATION Coordinate, supervise and monitor GRE and Facilities Management projects (end to end process starting with the initial proposal and ending with the required documentation to keep the quality standard for the proper maintenance of the building).
Lead and supervise the project during the full process.
Identify key stakeholders, look for new vendors for the work to be done, working together with internal and external stakeholders, also providing concrete actions to make the projects successful.
Always following the Corporate guidelines defined by the Corporate team.
Market analysis to understand the local pricing and best practices to be followed during different phases of the projects, while reporting the status of projects per region.
Support the different ad-hoc requests related to the project status process.
Manages account programs for a region aimed at ensuring safety and compliance with national, state and local codes and regulations (e.g., include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.)
Assists in the development of operational service delivery solutions to include documented playbooks, account operations plan, etc.
Monitors effectiveness of maintenance efforts for facilities within a region as assigned, ensuring work is completed in accordance with account Key Performance Indicators (KPIs).
BUDGET CONTROL AND COST OPTIMIZATION Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment.
Helping on the decision making by providing analyzed inputs.
Optimization and Cost control of: - Real Estate, always taking into consideration factors such as property values, taxes, zoning, population growth, transportation and traffic volume. - Facility Management, including forecasting, vendors analysis and benchmark, understanding best practices for cost control and service optimization.
Business Case analysis, providing all necessary inputs to the Corporate GRE Financial Specialist to build the model to be presented for approval.
Assists with new/existing regional outsource provider service contracts and ongoing administration of the RFP process to ensure the best pricing and service level performance.
Responsible for client account inspections for a regional area: a campus or multiple facilities.
Documents inspection report results and rectify any issues, concerns, etc. with client.
Oversees account regional site operations and new projects.
Identifies capital improvement projects and conducts cost analysis utilization in preparation of capital budgets.
Travels to regional location(s) for projects management issues, concerns, etc.
WORKPLACE AND DATA ANALYSIS Ensure the optimal occupation of workspace in Amadeus premises based on the data gathering from different tools provided by Amadeus (such as booking tool, sensors analysis, etc.).
Support organizations on their Office Allocation plan, analyze needs, study hypothesis and provide solutions within Amadeus Office Allocation policy and financials guidelines.
Understand and comply with local Real Estate legislations (in coordination with the Amadeus LEGAL Team)

Benefits

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Work hybrid.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.