Manager, Reading Centre Operations - OptymEdge

The EMMES Corporation•Rockville, MD

8d•Remote

About The Position

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data. OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data. Over 2,500 sites certified worldwide, since 1995 Phase I through post-marketing experience across anterior segment and retina trials Clinical Ophthalmology, Optometry, and clinical trial expertise Primary Purpose The Manager, Reading Centre Operations is a senior, cross-functional role responsible for integrating clinical operations, analytics, systems readiness, and quality oversight across Imaging Reading Center activities. Trained across multiple operational domains, this role provides flexible coverage, analytical leadership, and operational problem resolution across studies, while preserving formal accountability within established functional roles. This role is intentionally trained across multiple Imaging Reading Center functions and may temporarily perform, or support tasks assigned to other roles to ensure operational continuity and timely issue resolution. Formal approval authority and regulatory accountability remain with designated role owners.

Requirements

Master's Degree
7-9 years experience in clinical operations, imaging workflows, analytics, or regulated research environments.
Demonstrated ability to translate operational needs into analytical, system, and process solutions.
Strong analytical, communication, and cross-functional collaboration skills.
Systems-level and integrative thinking
Analytical rigor with operational pragmatism
Strong judgment and prioritization across complex workflows
Collaborative leadership and mentoring mindset
Commitment to quality, inspection readiness, and continuous improvement

Responsibilities

Generate study-level and cross-study operational analytics, KPIs, trend analyses, and recurring reports to support study oversight, quality monitoring, and sponsor and internal reporting.
Translate Imaging Reading Center clinical and operational requirements into system requirements, user stories, and acceptance criteria, and execute user acceptance testing using dummy data and defined edge cases.
Design and maintain operational trackers, reports, and dashboards supporting certification tracking, QC oversight, and consistency in study monitoring.
Develop, refine and maintain program-level SOPs, work instructions, and operations manuals during Reading Center build-out and scaling phases.
Design role-based training frameworks, onboarding materials, and core training content to support consistent competency development across Reading Centre roles.
Support budget architecture, pricing logic, and proposal updates aligned with study scope, operational complexity, and resource requirements.
Resolve cross-functional operational issues across PM, QC, grading, data management, and systems workflows prior to formal escalation.
Support institutional knowledge transfer, role readiness, and operational continuity during Reading Center growth and scaling periods.
Develop, refine and maintain program-level SOPs, work instructions, and operations manuals during Reading Center build-out and scaling phases.
Design role-based training frameworks, onboarding materials, and core training content to support consistent competency development across Reading Centre roles.
Support budget architecture, pricing logic, and proposal updates aligned with study scope, operational complexity, and resource requirements.
Resolve cross-functional operational issues across PM, QC, grading, data management, and systems workflows prior to formal escalation.
Support institutional knowledge transfer, role readiness, and operational continuity during Reading Center growth and scaling periods.