Manager, RCM Business Systems and Process Improvement

Modernizing Medicine, Inc.

107d

About The Position

ModMed is hiring a driven Manager, RCM Business Systems & Process Improvement to join our positive, passionate, and high-performing RCM Operations team focused on driving process efficiency and continuous improvement initiatives to support BOOST’s growth at scale. This is an exciting opportunity to work within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

Requirements

• Bachelors Required or equivalent experience, required.
• 3-5 years RCM experience with direct team member management experience.
• Deep understanding of RCM processes that impact billing and reimbursement.
• Strong prioritization and delegation skills to balance operational support with strategic initiatives.
• Fosters a collaborative, high-performance culture focused on accountability and results.
• Advanced analytical skills in triaging product issues and gathering requirements for issue resolution or increased efficiency.
• Clear and concise communication skills to adapt messaging to technical and non-technical audiences.

Nice To Haves

• PMP Certification and/or Six Sigma Certification, preferred.

Responsibilities

• Provide direct support and coaching to BOOST Business Analysts & Systems Admins.
• Oversee the intake, prioritization, and resolution of product-related issues identified by BOOST team members and vendor partners.
• Develop efficient processes within our BOOST Continuous Improvement team that support accelerated growth at scale.
• Provide executive and senior leadership team updates and scheduled reporting on a regular cadence.
• Facilitate process and change management activities with cross-functional team members and stakeholders to understand and ensure adoption.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k) with a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees