Manager, Quality Lab

Burt's Bees • Morrisville, NC

12h • Onsite

About The Position

This Lab Manager will manage the Lab at the Burt’s Bees manufacturing facility. This position will focus on providing analytical and microbiological expertise to the Burt’s Bees plant and business. This role will be part of the Burt’s Bees plant Quality Assurance team and will establish, maintain, and continuously improve the policies and procedures to ensure that our laboratory process and microbiological programs are robust.

Requirements

• Bachelor’s degree in Natural Sciences, Engineering or Physical Sciences
• Knowledge of sanitation in a FDA regulated plant.
• In-depth knowledge of the physical, chemical, and microbiological attributes and test procedures of Cosmetic or Pharma products
• Demonstrated experience working within FDA-regulated environments, with strong knowledge of cosmetic or pharma GMPs, quality systems, and regulatory expectations.
• Proven experience leading and managing laboratory or quality teams, including performance management, prioritization of work, and resource planning.
• Strong people leadership skills with the ability to coach, mentor, and develop team members to build technical capability and engagement.
• Strong problems solving skills, issue resolution and root cause analysis
• Highly flexible and adaptable. Able to work independently in a fast paced multitasking environment.
• Participate in internal assessments and audits as required.

Responsibilities

• Lead and manage laboratory operations, providing analytical and microbiological expertise to support manufacturing and business objectives.
• Establish, maintain, and continuously improve laboratory policies, procedures, and microbiological programs to ensure product quality and regulatory compliance.
• Partner with manufacturing operations to identify, investigate, and eliminate contamination risks and quality deviations in cosmetic products.
• Oversee microbiological monitoring programs, including environmental, water, raw material, and finished product testing.
• Apply quality principles, root cause analysis, and troubleshooting methodologies to resolve laboratory and production-related issues.
• Communicate effectively with all levels of plant personnel to align on quality risks, laboratory findings, and corrective actions.
• Coordinate cross-functional teams (Quality, Manufacturing, Engineering, R&D, Regulatory) to drive timely and effective problem resolution.
• Ensure laboratory processes, documentation, and data integrity meet internal standards and applicable regulatory requirements.
• Develop and deliver technical training to plant personnel, translating complex scientific concepts into clear, actionable guidance.
• Prepare and present written and verbal reports on laboratory performance, trends, risks, and continuous improvement initiatives.

Benefits

• robust health plans
• a market-leading 401(k) program with a company match
• flexible time off benefits (including half-day summer Fridays depending on location)
• inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager