Manager, QA-(Onsite) Overland Park, KS

Netsmart • Overland Park, KS

2d • Onsite

About The Position

Provides direction and leadership for Netsmart Solutions driving quality assurance processes via the SDLC and DevOps functions. This position works closely with all levels of Engineering, Cloud Hosting, Client Support, Consulting, and Client engagement. This role is onsite 5 days a week in our Overland Park, KS office.

Requirements

• Bachelor’s degree or equivalent relevant experience
• At least 5 years of technical experience in testing, test automation or software development
• At least 3 years of large, complex project management experience
• At least 2 years of leading a team of technical staff
• At least 2 years of experience with full lifecycle development/ or testing using Agile methods

Nice To Haves

• Experience performing and managing manual and automated test validation against secure, scalable and highly available web and mobile applications, large-scale distributed systems across technical stacks that use varying architectures such as: microservices, serverless architecture, or service-oriented.
• Understanding of cloud-based SaaS architectures – involves test considerations for elastic solutions, distributed state, availability, scalability, etc.
• Excellent analytical, design and troubleshooting skills
• Experience driving ongoing load and stress testing solutions to deliver a scalable and reliable solution.
• Understanding of healthcare systems with focus in areas such as; medication management, claims processing, etc.

Responsibilities

• Provide technical leadership, coaching and guidance to team of software QA professionals.
• Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.
• Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.
• Manage to, and report on operational metrics, quality metrics, and delivery status. This is including but not limited to queue churn, trending, resource utilization and planning, defect escape rates, test coverage, risk assessment and mitigation, project initiatives, and department-related data elements.
• Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives
• Lead change initiatives and develop strategies to support change in engineering and QA processes and strategy
• Accountable for resources’ ability to improve knowledge and skills required for quality assurance teams to advance and leverage the latest in frameworks, industry standards and testing methodologies.
• Responsible for establishing and managing to financial budgets
• This position may require availability outside of standard business hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees