Manager, QA

General Dynamics Ordnance & Tactical Systems • Healdsburg, CA

1d • $82,852 - $153,868

About The Position

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters.Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders.Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs.If who we are and what we do resonates with you, we invite you to join our high-performance team! Job Summary Leads team of quality inspectors and supplier quality engineers across two sites. Directs the day-to-day quality deliverables and initiatives, examples include C of C review, shipment data packages, root cause and investigation, tooling inspection, non-conformance control and documentation. Manages the supplier quality function including performance metrics, quality deliverables and effective supplier RCCA’s. Manages the calibration system supporting the procurement and service of all inspection equipment and calibrated instruments/tooling. Supports the development, implementation and continuous improvement of inspection procedures and technologies. Implements and helps maintain the site Quality Management System in accordance with current quality standards in an AS9100 environment. Impact of the Role General Profile Supervises the daily activities of support staff or production team members. Does not typically perform the work supervised Must have any type of one direct report or more Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors Problem solving is guided by policies and procedures; receives guidance and oversight from manager Consistent exercise of discretion & judgment Essential Functions Supervises programs and activities within the quality assurance functions of the organization. Oversees audit or inspection processes meant to monitor compliance with established quality standards. Administers policies and programs ensuring that organizational products and processes meet established quality standards. Participates in the development, implementation, and administration of an organizational quality management system and monitors progress against strategic quality-related goals. Supervises the work of a team of analysts that collect data identifying potential quality failures, evaluate quality of raw materials or components, in-progress goods, processes or operations, and implement and measure the impact of corrective actions. Solicits internal and external feedback with the goal of continuously improving processes or products. Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & Senior Leadership.

Requirements

• Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

Nice To Haves

• 10 years of prior engineering experience in a quality, technical or manufacturing environment preferred.
• Discipline/Major: Bachelor of Science Degree in Quality Management, Technology, Engineering, or Mathematics (STEM) related field.
• Certifications: IPC-610/620 preferred.
• Knowledge of industry standards such as (ANSI, ASTM, IPC, J-STD, etc.), in depth GD&T understanding and application, practical knowledge of AS9102 First Article Inspection, strong leadership and RCCA skills, ability to manage technical staff in a cross functional environment.
• CMM Inspection.
• GD&T.
• Collaboration.
• AS9100.
• Quality Management System.
• Communication.
• Training.
• Leadership.

Responsibilities

• Leads team of quality inspectors and supplier quality engineers across two sites.
• Directs the day-to-day quality deliverables and initiatives, examples include C of C review, shipment data packages, root cause and investigation, tooling inspection, non-conformance control and documentation.
• Manages the supplier quality function including performance metrics, quality deliverables and effective supplier RCCA’s.
• Manages the calibration system supporting the procurement and service of all inspection equipment and calibrated instruments/tooling.
• Supports the development, implementation and continuous improvement of inspection procedures and technologies.
• Implements and helps maintain the site Quality Management System in accordance with current quality standards in an AS9100 environment.
• Supervises programs and activities within the quality assurance functions of the organization.
• Oversees audit or inspection processes meant to monitor compliance with established quality standards.
• Administers policies and programs ensuring that organizational products and processes meet established quality standards.
• Participates in the development, implementation, and administration of an organizational quality management system and monitors progress against strategic quality-related goals.
• Supervises the work of a team of analysts that collect data identifying potential quality failures, evaluate quality of raw materials or components, in-progress goods, processes or operations, and implement and measure the impact of corrective actions.
• Solicits internal and external feedback with the goal of continuously improving processes or products.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & Senior Leadership.

Benefits

• Employees are eligible for medical, dental, vision, short and long-term disability, and basic life insurance as well as pre-tax spending accounts.
• Employees are also able to enroll in the company's 401k plan and are eligible for the Non-Contributory Retirement Contribution.
• Critical Illness Insurance, Accident Insurance, Identify Theft Protection, Enhanced Legal Services, Auto and Home Insurance, Pet Insurance, Commuter Benefits, Hospital Indemnity Insurance, Educational Assistance.
• Employees will receive 11 paid holidays and 120 hours of PTO annually and up to 3 weeks paid family leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree