Manager, QA and Safety

ICF•Newark, NJ

1d•$98,187 - $166,919

About The Position

QA/QC Manager – Residential Energy Efficiency Programs Utility Programs and Services Division Location: Newark, New Jersey Ready to make a difference? Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, and committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, ICF is the place for you because we make BIG things happen ICF’s Utility Programs and Services (UPS) Division is growing and currently seeking an experienced manager to oversee the Quality Assurance/Quality Control (QA/QC) function of a portfolio of residential energy efficiency programs. In this role you will support ICF in the implementation of a QA/QC program to ensure that installations meet program requirements and that subcontractors follow proper QA/QC protocol. The ideal candidate will be self-motivated, detail-oriented, and experienced enough to interface with multiple levels of ICF, utility client management, and subcontractors. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Work as part of a team providing expert program implementation services for a portfolio of utility energy efficiency programs Oversee the QA/QC activities conducted by ICF and subcontractor personnel Prepare process guides, reports, and presentations for client meetings and other deliverables Meet regularly with the client’s QA/QC team to report on the status and results of QA/QC activities Responsible for reinforcing safety culture within internal team and subcontractors by establishing safety protocols, sharing safety messages, and managing prompt safety incident reporting to stakeholders Oversee tracking and billing of ICF inspections Provide quality control review and oversight of project deliverables Assist with continuous process improvement for the program to facilitate improved QA/QC procedures and more consistent and efficient reporting Facilitate staff/subcontractor/contractor trainings, workshops, and meetings, as appropriate Perform occasional in-field QA/QC visits/observations to evaluate subcontractor/contractor performance Assist with general subcontractor management

Requirements

Bachelor’s degree in Business, Energy Resources, Engineering, Environmental Studies or related area with 5+ years of experience in residential energy efficiency, building science and/or HVAC principles OR 9+ years of experience in residential energy efficiency, building science and/or HVAC principles
3+ years of project management experience
1+ years of experience with quality assurance/quality control practices
Ability to travel up to 30% of the time
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
Excellent verbal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Demonstrated level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
Experience with collaborating effectively with senior client stakeholders as well as field contractors.

Nice To Haves

Building Performance Institute certification or other industry certifications highly desired
Experience working in a consulting firm, utility, or contractor company

Responsibilities

Work as part of a team providing expert program implementation services for a portfolio of utility energy efficiency programs
Oversee the QA/QC activities conducted by ICF and subcontractor personnel
Prepare process guides, reports, and presentations for client meetings and other deliverables
Meet regularly with the client’s QA/QC team to report on the status and results of QA/QC activities
Responsible for reinforcing safety culture within internal team and subcontractors by establishing safety protocols, sharing safety messages, and managing prompt safety incident reporting to stakeholders
Oversee tracking and billing of ICF inspections
Provide quality control review and oversight of project deliverables
Assist with continuous process improvement for the program to facilitate improved QA/QC procedures and more consistent and efficient reporting
Facilitate staff/subcontractor/contractor trainings, workshops, and meetings, as appropriate
Perform occasional in-field QA/QC visits/observations to evaluate subcontractor/contractor performance
Assist with general subcontractor management