Manager, Public Health Operations (Corp)

Private DestinationsMiami, FL
Hybrid

About The Position

The Manager, Public Health Operations, is responsible for the management of the public health operations including the programs and practices that protect the population from environmental and communicable disease health risks. The role actively responds to and coordinates activities with shipboard and shoreside stakeholders to promote a strong public health culture and operational compliance to high public health standards. They are responsible for the hiring, onboarding, scheduling, technical evaluation, performance and learning and development needs of their public health team. They review and analyze public health inspection reports for trends to enhance programs and continuously improve operational excellence and compliance. The Manager monitors and coordinates the agile response to public health events including disease outbreaks and coordinates with local, regional, and national health authorities, as required The Manager develops and implements programs associated with their subject matter expertise.

Requirements

  • Bachelor’s degree in public health, environmental health, the biological sciences or equivalent field.
  • Minimum 5 years of professional experience in environmental or public health with 2 years managing public health programs/operations.
  • Previous experience working in a public health agency, health sciences, health administration, corporate environment directing public health, or in a closely related field required.
  • Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.
  • Skills: Strong time management and organizational skills.
  • Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

Nice To Haves

  • Master’s degree preferred.
  • Certification as a registered environmental health specialist (or equivalent) preferred.

Responsibilities

  • Assists in the development and implementation of programs associated with their brand and subject matter expertise.
  • Reviews program performance and inspection metrics to evaluate risks and improve operational efficiencies and effectiveness.
  • Promotes a strong public health culture that drives high public health standards and inspection performance.
  • Manages corrective action plans to ensure timely completion of findings and maintains program and policy compliance. Collaborates with operational teams and stakeholders to build engagement and ownership of preventing and resolving corrective actions.
  • Develops and reports the analysis of public health inspection results by condition, location, and status to brand operational teams and stakeholders.
  • Maintains awareness of relevant regulatory public health requirements to communicate needs and promote compliance.
  • Assists in the development and implementation of public health operational policies, procedures, training and programs.
  • Proactively identifies brand specific and/or location specific public health priorities, risks and needs by collaborating on policy and program development and anticipating their impact.
  • Assists with the development and implementation of training programs for roles and individuals based on brand or location needs.
  • Drives the high performance of the Pubic Health team including PHOs, FPHOs, and PH Specialists as applicable through regular and clear communication of performance expectations
  • Responsible for the recruitment, onboarding, and scheduling of PHOs/FPHOs as applicable to ensure the ships or locations are always staffed with high performers
  • Actively manages the learning and development needs of PHOs and FPHOs as applicable through robust evaluations including technical knowledge and leadership skills
  • Actively addresses performance needs including the delivery of coaching and constructive appraisals to promote continuous improvement.
  • Instils accountability and responsiveness to current business priorities and objectives.

Benefits

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
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