Manager, Provider Relations & Market Growth

The Oncology Institute of Hope and Innovation•Tampa, FL

3d•$100,501 - $113,180

About The Position

Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge , evidence-based cancer care to a population of approximately 1.9 million patients , including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. The Manager of Provider Relations & Market Growth is responsible for executing TOI’s delegated network and fee-for-service (FFS) growth strategy at the market level. This role serves as the primary local liaison between TOI clinics, provider partners, and payers—driving network performance, referral growth, and strong provider engagement. The Manager plays a critical role in strengthening provider relationships, supporting delegated network performance, and ensuring effective execution of market-level growth initiatives aligned with enterprise strategy.

Requirements

Strong understanding of healthcare delivery models, referral dynamics, and provider network operations.
Working knowledge of value-based care and utilization management concepts.
Ability to build trust and credibility with physicians, practice managers, and clinical staff.
Strong interpersonal, presentation, and relationship-management skills.
Data-informed mindset with the ability to interpret performance metrics and translate insights into action.
Highly organized, self-directed, and comfortable working in a fast-paced, field-based environment.
Excellent written and verbal communication skills.
Bachelor’s degree required.
5–8 years of experience in healthcare, provider relations, practice management, or market development.
Willingness to travel up to 60–70% within assigned market.

Nice To Haves

Experience working with physician practices, health systems, or payers in a capitation or value-based care environment preferred.
Demonstrated success in relationship management, territory growth, or provider engagement roles.

Responsibilities

Build and manage strong relationships with referring providers, clinic leadership, and community partners to drive referral volume and network performance.
Serve as the local point of contact for provider engagement, issue resolution, and relationship management.
Support execution of delegated network strategies, including leakage reduction, utilization management coordination, and performance improvement initiatives.
Collaborate with clinic operations teams to ensure access, scheduling efficiency, and provider satisfaction.
Conduct outreach visits, in-services, and educational sessions with referring providers, office managers, and care teams.
Monitor provider performance metrics, utilization trends, and referral patterns; escalate risks and opportunities to leadership.
Partner with analytics and growth teams to interpret data and identify opportunities for fee for service growth.
Support onboarding and integration of new providers and practices into the network.
Deliver provider scorecards and performance insights related to UM compliance, access, and quality.
Promote TOI pharmacy services and other enterprise offerings to drive awareness and utilization.
Represent TOI at local community, professional, and industry events.