Manager Provider Network Recruitment

Liberty Dental Plan Careers•Tustin, CA

3d•$98,000 - $125,000•Remote

About The Position

Build Networks. Lead People. Expand Access. At LIBERTY Dental Plan, we believe strong provider networks are built through people‑centered leadership, accountability, and collaboration. We are seeking a Manager, Provider Network Recruitment who leads with purpose, develops high‑performing teams, and drives results that support access, growth, and quality across all lines of business. This role blends people leadership and hands‑on recruitment, requiring a leader who can coach, influence, and execute—while modeling LIBERTY’s values every day. How You’ll Lead As the Manager, Provider Network Recruitment, you will: Put People First by coaching, developing, and supporting a team of Provider Network Recruiters and Senior Recruiters to achieve strong performance and professional growth. Engage & Empower your team through clear expectations, consistent feedback, and meaningful weekly 1:1s. Operate with Accountability by setting KPIs, monitoring production, and ensuring recruitment commitments are met with accuracy and integrity. Lead with Collaboration by partnering cross‑functionally with Provider Relations, Network Management, Sales, Claims, Member Services, and the People Team. Model Excellence by staying hands‑on with complex recruitment efforts, negotiations, and high-priority markets. Approximately 70% of this role focuses on people leadership and strategy, with 30% dedicated to hands‑on recruitment and market execution. What You’ll Do In alignment with LIBERTY’s commitment to service, access, and quality, you will: Lead and develop a team of recruiters, fostering a positive, inclusive, and performance‑driven culture. Establish production standards, monitor dashboards, and drive results aligned with network adequacy goals. Assign markets and workloads strategically to ensure balanced coverage and recruiter success. Conduct advanced market research and competitor analysis to inform recruitment strategies and fee schedules. Assist in developing and refining recruitment processes, policies, and procedural documentation to improve efficiency and scalability. Recruit General Dentists and Specialists, building trusted relationships with providers and office staff. Review provider contracts for accuracy, competitiveness, and alignment with regional requirements. Ensure accurate documentation of recruitment activity in CRM systems and preparation of recurring activity and performance reports. Ensure timely and accurate completion of contracting and credentialing documentation. Support recruitment outreach campaigns, mailings, and special initiatives in partnership with Provider Relations Operations. Leverage CRM tools to track pipelines, activity, and forecasting. Prepare executive‑level updates highlighting recruitment progress, market insights, and trends. Represent LIBERTY Dental Plan with professionalism and credibility in provider interactions and industry settings. Who You Are You are a leader who demonstrates: Strategic Thinking – Uses data, market insight, and KPIs to guide decisions and deploy resources effectively. Meaningful Leadership – Coaches with intention, leads by example, and builds trust across diverse personalities. Integrity & Accountability – Holds self and others to high standards while balancing volume and quality. Learning & Agility – Adapts to changing markets, priorities, and organizational needs. Engagement & Influence – Communicates clearly, builds strong relationships, and inspires commitment. What You Bring Bachelor’s degree or equivalent experience. 6+ years of experience in provider network recruitment, insurance networks, or related recruitment/sales roles. 2+ years of experience leading recruiters, preferably in provider or network recruitment. Strong knowledge of dental provider markets, contracting, fee schedules, and credentialing. Proven ability to balance high‑volume recruitment with attention to detail and quality. Experience managing KPIs, dashboards, and multi‑market pipelines. Strong communication, negotiation, and relationship‑building skills. Skilled in market analysis, problem-solving, and resolving complex recruitment challenges. Ability to synthesize trends and prepare executive-level updates. Comfort working on the phone daily with dental offices and provider groups. Proficiency with CRM systems and Microsoft Office tools. Why LIBERTY Dental Plan At LIBERTY, leadership is about impact, accountability, and people. In this role, you will: Directly influence provider access and member experience nationwide Lead a visible, high‑impact recruitment function Work in a culture that values collaboration, development, and inclusion Help shape networks that support long‑term growth and service excellence Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: Competitive pay structure and savings options to help you reach your financial goals. Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines. Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. 100% employer-paid dental coverage for employees and eligible dependents. Vision insurance with low-cost premiums for employee-only coverage and dependents. Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage. Flexible Spending Accounts for healthcare and dependent care expenses. Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. Long-term disability coverage. Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. Employee Assistance Program (EAP) to support mental health and well-being. Generous vacation and sick leave policies, with the ability to roll over unused time. 10 paid company holidays. Tuition reimbursement for eligible educational expenses. Remote or hybrid work options are available for various positions. Compensation In the spirit of pay transparency, the base salary range for this position is $98,000-$125,000 per year, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Please note that the listed range represents the full base salary for this role. Typically, offers are not made at the top of the range to allow for future salary growth. Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to ensure every person in the organization feels a sense of belonging while encouraging them to unleash their full potential. Liberty will leverage diverse perspectives to build high-performance teams and an organizational culture. Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time.

Requirements

Bachelor’s degree or equivalent experience.
6+ years of experience in provider network recruitment, insurance networks, or related recruitment/sales roles.
2+ years of experience leading recruiters, preferably in provider or network recruitment.
Strong knowledge of dental provider markets, contracting, fee schedules, and credentialing.
Proven ability to balance high‑volume recruitment with attention to detail and quality.
Experience managing KPIs, dashboards, and multi‑market pipelines.
Strong communication, negotiation, and relationship‑building skills.
Skilled in market analysis, problem-solving, and resolving complex recruitment challenges.
Ability to synthesize trends and prepare executive-level updates.
Comfort working on the phone daily with dental offices and provider groups.
Proficiency with CRM systems and Microsoft Office tools.

Responsibilities

Lead and develop a team of recruiters, fostering a positive, inclusive, and performance‑driven culture.
Establish production standards, monitor dashboards, and drive results aligned with network adequacy goals.
Assign markets and workloads strategically to ensure balanced coverage and recruiter success.
Conduct advanced market research and competitor analysis to inform recruitment strategies and fee schedules.
Assist in developing and refining recruitment processes, policies, and procedural documentation to improve efficiency and scalability.
Recruit General Dentists and Specialists, building trusted relationships with providers and office staff.
Review provider contracts for accuracy, competitiveness, and alignment with regional requirements.
Ensure accurate documentation of recruitment activity in CRM systems and preparation of recurring activity and performance reports.
Ensure timely and accurate completion of contracting and credentialing documentation.
Support recruitment outreach campaigns, mailings, and special initiatives in partnership with Provider Relations Operations.
Leverage CRM tools to track pipelines, activity, and forecasting.
Prepare executive‑level updates highlighting recruitment progress, market insights, and trends.
Represent LIBERTY Dental Plan with professionalism and credibility in provider interactions and industry settings.

Benefits

Competitive pay structure and savings options to help you reach your financial goals.
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options are available for various positions.