Manager, Provider Employee Engagement Consultant

CVS Health • Chicago, IL

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a highly analytical and independent collaborative Manager, Provider Engagement to lead our efforts in retaining top-tier healthcare providers. This role will be responsible for collecting, analyzing, and interpreting provider engagement and retention data to identify trends, pain points, and opportunities for improvement. You will develop and maintain dashboards and reports, utilizing data insights to inform and refine retention strategies. The Manager, Provider Engagement report to the Sr. Manager, Provider Education and Development. They will facilitate regular meetings with regional and divisional teams, collaborating closely with Provider Recruitment, Provider Wellness, and Education teams to integrate retention initiatives across departments. This role requires excellent interpersonal skills as well as familiarity with workforce data to effectively support providers, leadership, and interdepartmental teams on retention efforts and outcomes.

Requirements

• 5-7+ years of provider engagement
• A highly organized and analytical individual who can keep multiple tasks moving forward
• Exceptional communication skills, able to prepare written and verbal reports, and communicate complex and delicate information
• Comfort presenting to and communicating with senior leaders
• Highly collaborative, able to coordinate with and across multiple departments and navigate a matrixed organizational structure
• Goal-setting and long-range planning: must be able to work with the program team to organize and coordinate systems in order to achieve objectives
• Appreciates a challenge and brings a solution-oriented approach to problems
• Proficiency with standard commercial Office Suite, especially Google WorkSpace

Nice To Haves

• Experience in providers workforce planning
• Provider engagement
• Independent, self-guided work

Responsibilities

• Collecting, analyzing, and interpreting provider engagement and retention data to identify trends, pain points, and opportunities for improvement.
• Develop and maintain dashboards and reports, utilizing data insights to inform and refine retention strategies.
• Facilitate regular meetings with regional and divisional teams
• Collaborating closely with Provider Recruitment, Provider Wellness, and Education teams to integrate retention initiatives across departments.
• Effectively support providers, leadership, and interdepartmental teams on retention efforts and outcomes.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager